What are the responsibilities and job description for the Showroom Consultant position at Ferguson Enterprises, Inc.?
- Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which may include lighting, appliances, high-end fixtures, and cabinetry.
- Respond to inquiries with accurate pricing, inventory, and delivery information.
- Greet guests upon arriving in our retail showroom, learn their motivation for their visit, and developing a lasting customer relationship.
- Prepare job quotations and submittals.
- Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately.
- Continually improve sales skills and product knowledge to promote a professional image in the field.
Qualifications:
- Customer service and sales experience are required.
- Prior sales experience within our industry is strongly preferred (kitchen and bath, plumbing fixtures, lighting, appliances, cabinetry).
- Problem-solving, leadership, listening, and interpersonal skills.
- Organizational and time management skills.
- The ability to deal with a vast array of customers with varying levels of product knowledge.
- Understand the basics of design and interior decorating.
- Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical, and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance, and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender-affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
About Ferguson Enterprises, Inc.:
Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 68 years, we have grown from a local distributor to a $19.9 billion dollar company with more than 1,600 locations and over 29,000 associates in North America. Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects. Providing world-class customer service is a cultural belief that is demonstrated every day through our expansive product selection backed by our knowledgeable associates.
Salary : $55,000 - $85,000
