Lobby Front Desk Receptionist

Job Title: Lobby Front Desk Receptionist

Job Summary:
We are seeking a motivated and personable Lobby Front Desk Receptionist to join our team. As the first point of contact for clients and visitors, you will play a key role in creating a warm, professional, and welcoming environment. This position requires excellent communication skills, strong organizational abilities, and proficiency with office technologies—particularly Google Workspace.

Responsibilities:

• Greet and assist clients and visitors with professionalism and courtesy.
• Answer and route incoming calls using our phone system, maintaining proper phone etiquette.
• Schedule appointments and manage the front desk calendar efficiently.
• Respond to inquiries and provide accurate information about our services.
• Maintain organized and confidential records and files.
• Use Google Workspace for document creation, communication, and scheduling.
• Perform general clerical duties including data entry, filing, and mail handling.
• Verify the intended destination (floor or department) for all walk-in guests.
• Collect and copy visitor IDs for documentation purposes.
• Collaborate with internal teams to enhance the customer experience and support office operations.
• Will assist departments if needed.

Qualifications:

• Prior experience in a receptionist or clerical role is preferred.
• Excellent verbal communication and phone etiquette skills.
• Proficient in Google Workspace (Gmail, Docs, Sheets, Calendar) and other office software.
• Strong organizational and multitasking abilities.
• Experience as a medical receptionist is a plus, but not required.
• Comfortable using and learning various computer systems.
• Positive attitude, dependable work ethic, and a commitment to outstanding customer service.

Why Join Us?
As a Lobby Front Desk Receptionist, you’ll contribute to a friendly and professional atmosphere, helping ensure smooth front-desk operations and a great first impression for everyone who walks through our doors.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person