Community Moderator

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About Us

About Stocktwits:

Stocktwits is the world’s leading social network and community for investors and traders. Our platform connects millions of users who are passionate about finance, investing, and trading, offering real-time conversations, market insights, and trading ideas. We combine innovative technology with a deep understanding of financial markets to create a dynamic and engaging user experience.

We are building a team of motivated and enthusiastic Community Moderators. In this role, you will support our community management efforts by engaging with users, curating content, and helping to foster a positive and dynamic environment for our finance-obsessed community. This is a great opportunity for someone looking to gain hands-on experience in social media management, community building, and digital marketing within the financial sector.

About The Role

• We are building a team of motivated and enthusiastic Community Moderators. In this role, you will support our community management efforts by engaging with users, curating content, and helping to foster a positive and dynamic environment for our finance-obsessed community. This is a great opportunity for someone looking to gain hands-on experience in social media management, community building, and digital marketing within the financial sector.
  
  

What You'll Do

Qualifications

• Community Engagement:
• Monitor and engage with the Stocktwits community on the Stocktwits Platform
• Respond to user comments, questions, and messages in a timely and professional manner.
• Assist in organizing and promoting community-driven events and live-streams
• Content Curation:
• Help curate and schedule engaging content that aligns with Stocktwits’ brand voice and tone.
• Identify and share trending topics, popular tickers, and user-generated content to keep the community informed and engaged.
• Assist in the creation of visual content such as infographics, charts, and social media graphics.
• Community Support:
• Assist in moderating the community to ensure a respectful and positive environment.
• Gather user feedback and report trends or issues to the Community Manager.
• Support user onboarding by providing resources and answering questions about the platform.
• Analytics & Reporting:
• Track community engagement metrics and provide regular reports on user activity, popular content, and growth trends.
• Assist in identifying opportunities to improve community engagement and support efforts.
• Education: Currently enrolled in or recently graduated from a relevant degree program (e.g., Marketing, Communications, Finance, Business).
• Interest in Finance: A strong interest in finance, investing, and the stock market is essential.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage users in a friendly and professional manner.
• Digital Savvy: Familiarity with social media platforms and basic digital marketing principles.
• Analytical Skills: Ability to analyze data and draw insights to improve community engagement.