What are the responsibilities and job description for the Claims Support Associate position at FFVA Mutual Insurance Co.?
Brief Description
Claims Support Associate
When you’re part of our team, you’re part of a family.
Relationships at work begin with hiring top people in our industry. We are seeking candidates interested in joining our Claims team. Success in this position requires the candidate be self-motivated, detail driven and eager to learn, with a focus on providing great customer service to both our staff and external clients.
FFVA Mutual is a workers’ compensation carrier, rated A- (Excellent) by A.M. Best, that insures a variety of businesses across all major industry groups in ten states (AL, FL, GA, IN, KY, MS, NC, SC, TN, and VA). We offer a family-friendly atmosphere and strong employee benefits.
Essential Functions
Claims Support Associate
When you’re part of our team, you’re part of a family.
Relationships at work begin with hiring top people in our industry. We are seeking candidates interested in joining our Claims team. Success in this position requires the candidate be self-motivated, detail driven and eager to learn, with a focus on providing great customer service to both our staff and external clients.
FFVA Mutual is a workers’ compensation carrier, rated A- (Excellent) by A.M. Best, that insures a variety of businesses across all major industry groups in ten states (AL, FL, GA, IN, KY, MS, NC, SC, TN, and VA). We offer a family-friendly atmosphere and strong employee benefits.
Essential Functions
- Enter payments
- Assist with indexing mail
- Assist with Reception
- Assist with mailing checks
- Maintain documentation in files to ensure compliance with time constraint regulations
- Create and transmit letters/forms to providers to obtain additional information as needed
- Assist department staff as required
- General workers’ compensation claims background preferred
- Typing 45 wpm; heavy numerical data entry with high ratio of accuracy & production; 10-key by touch
- Organized, motivated, detail oriented
- Proficiency in Windows/Word/Excel
- Good customer service/phone skills; team player
- Flexibility to work under changing conditions
Salary : $31,400 - $39,800