What are the responsibilities and job description for the Financial Services Collection Specialist position at FH Cann & Associates Inc.?
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Establish contact with borrowers to discuss delinquencies and offer available solutions
- Locate/skip-trace borrowers using state of the art skip-tracing tools combined with internet access
- Record accurate and detailed notes; update account status and borrowers information
- Meet or exceed daily, weekly, and monthly performance goals, deadlines and objectives.
- Adhere to consumer protection laws and FHC's standard practices and policies.
Work Environment
- Call/Contact Center; In-Office
WFH Requirements
- In-office North Andover