Activities Administrative Assistant

Perform administrative and office support activities for Activities / Membership / Club & Spa. Duties may include fielding telephone calls, receiving and directing visitors, website reservation, word processing, data entry, creating spreadsheets and filing. Extensive software skills, Internet research abilities and strong communication skills are required. May assist with overflow work from Club & Spa Managers and assist with Club & Spa Special Events as needed.

POSITION RESPONSIBILITIES:

• Greet visitors and callers, route and resolve information requests.
• Oversee member and guest inquiries and needs.
• Resolve any member or guest issues and address concerns as necessary.
• Update phone lists and managers’ schedules.
• Special assignments to support Director of Activities/Membership.
• Summarize results of comment cards monthly.
• Maintain monthly event participation pace report and distribute to appropriate parties.
• Inventory office supplies
• Create Mapcon requests for maintenance issues.
• Manage incoming prospects and assign a tour guide.
• Maintain confidentiality with issues of a sensitive nature.
• Daily mail collection, interoffice mail collection & distribution

EDUCATION/EXPERIENCE/OTHER REQUIREMENTS:

• Proficient in Microsoft Office (Excel, PowerPoint, and Outlook).
• Excellent communication and interpersonal skills.
• Prior experience in office environment preferred.
• Strong interpersonal, communication and relationship building skills.
• Solid organizational and time-management skills. Ability to multi-task.
• Prioritize work without direct supervision and is able to complete assignments in a timely manner.
• Provide a positive role model for professionalism and culture of organization.
• Maintain strict confidentiality.
• Able to assimilate new ideas and work well in a changing environment.
• Demonstrated ability to work successfully in a collaborative environment.

PHYSICAL DEMANDS – ABILITY TO:

• Grasp, lift, push/pull, carry or transport up to 15 lbs.
• Must be able to sit, walk and stand for extended periods of time.
• Express and exchange ideas by means of the spoken word accurately, loudly and quickly.
• Perceive the nature of sounds at a normal speaking level and make fine discriminations in sound.
• Have visual acuity to determine accuracy, neatness and thoroughness of the work assigned.
• The noise level in the work environment is usually moderate.
• Bend, stoop, kneel, and reach with hands and arms.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location