Principal Site Reliability Engineer

Job Description:

As a Principal Site Reliability Engineer, you blend deep cloud services experience and reliability engineering expertise with a passion for delivering results. In an agile structure, this individual will work closely with developers and architects across the firm influencing development of reliable products, standardization of common solutions and patterns, and adoption of resiliency and dependability principles. Your will bring macro level observability, alert notification, and reliability to Fidelity’s complex cloud ecosystem. You are committed to developing your own expertise and knowledge to ensure you bring the latest thinking to your role.

• Creating scalable solutions and automation to monitor the health and establish signals to drive understanding of our cloud environments.

• Providing effective cloud event management for Cloud provider planned and unplanned events.

• Strengthening operational processes with Fidelity support and incident management teams for our cloud ecosystem

• Interfacing with Fidelity and cloud service provider product teams and driving ongoing reliability improvements in their service offerings.

• Anticipating, discovering through ongoing interaction with, and prioritizing client / partner needs to serve as their voice and guide execution of the team.

The Expertise You Have and The Skills You Bring

• Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) required.

• Possess at least one cloud certification (AWS or Azure preferred).

• 7 -10 years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale.

• 5 years of experience in Cloud development (AWS/Azure) and migration skills; Experience with building and operating highly resilient platforms in cloud environments.

• 5 years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation

• Hands-on experience with container orchestration, preferably with Kubernetes

• Practical experience in building cloud hosted and native applications for the enterprise. Maintains a deep understanding of a wide variety of AWS/Azure services that support reliability, observability, and automation/orchestration.

• Expertise in building and developing observability platforms.

• Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.)

• Ability to automate with various scripting languages (Python, Shell scripting, etc.)

• Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)

• Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines

• Hands-on Kubernetes skills and knowledge.

• You work in partnership with the Cloud Provider Enablement Platform team and other SRE teams across enterprise. You will work with development teams across Fidelity to understand their usage and need of cloud services and drive reliable and intelligent adoption and ongoing usage of cloud.

• Brings holistic and customer-centric perspectives during new development or re-architecture of products spanning across organizations.

• Develops knowledge hubs such as E2E topology diagrams that improve the efficiency of development and operations teams.

• Drives adoption of industry and Fidelity SRE practices across diverse applications and platforms.

• Manage crisis and drive mitigation during high-severity complex incidents.

Please see below for the salary range for work locations in Colorado only:

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Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:

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Please see below for the salary range for work locations in California only:

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Please see below for the salary range for work locations in Washington only:

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Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to 

accommodations@fmr.com

, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We welcome those with experience in jobs such as Software Developer, Computer Technician, and Computer User Support Specialist and others in the Computers and Technology to apply.