Sales Engineer

Exostar - The Company:

• We’re a solid company founded in 2000 and still quickly growing
• We have won multiple industry awards serving fast-growth industries with emergent technology

Exostar - The Employer:

• We believe in employee development: we promote internally and provide training and educational assistance
• We provide a fun, engaged workplace, with monthly social and community-building events
• We offer comprehensive benefits and multiple leave plans

Open to remote work in the following states: NC, SC, GA, TX, NJ, WA, FL

Responsibilities

Your day, if you join us (essential functions):

• Support the Sales team in helping customers understand what they can achieve with the Exostar Platform.
• Understand customer requirements and communicate the business value of solving technology problems using a SaaS solution.
• Execute the delivery of POCs for customers, collaborating with Services, Operations, Engineering, and the Product Team as necessary.
• Craft Solutions documents to show prospects and customers how to implement specific use cases across the Exostar Platform.
• Prepare demos and proof of concepts with success criteria to demonstrate various use cases for Exostar’s Platform.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales.

You meet our “must haves” for this role if:

• 5 years of pre-sales engineering, solutions architect, or related experience.
• Experience in other customer facing roles such as Services, Support, or Customer Success.
• Ability to whiteboard solutions quickly and explain them for both technical and non-technical audiences.
• Use your understanding of SAML, WS-FED, OIDC and other protocols to craft customer and prospect solutions.
• Understand government and industry requirements and regulations along with their impact on processes and solutions in particular ITAR, NIST 800-171and CMMC when working with vendors and external service providers.
• An understanding of core security concerns within a typical application and in SAAS applications and their hosting (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Writing sample and demonstration example will be required.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You’re exactly who we’re looking for if:

• You have a Bachelor’s degree in Computer Science, Engineering or another technical degree and/or 5 years of experience in a Sales Engineering or equivalent technical customer facing capacity.
• You are a strong team player with intense focus on customer success.
• You are detail oriented, flexible and have a commitment to deadlines.
• You have experience with technical documentation and strong analytical skills.
• You have experience developing demonstrations and leading Proof of Concept projects.
• You have experience with SaaS or Cloud services.
• You enjoy collaborating with others for creative problem solving.
• You have the ability to take initiative and be proactive.

Exostar is an Equal Opportunities Employer.  The Company provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, marital status, disability status or genetic information.  Exostar is committed to providing equal employment opportunities for all persons in all facets of employment including recruiting, hiring, compensation, promotion, training, benefits, transfers and working conditions.