General Manager

Firo Fire Kissed Pizza

CLOSED ON SUNDAYS!!!

Firo Fire Kissed Pizza is seeking customer service and results oriented leaders for our community oriented fast-casual restaurant. The Firo concept offers signature or build-your-own pizza and salads from freshly prepared products along with our crowd-pleasing fresh gelato. Our relaxed Tuscan ambiance is warm and welcoming – and we welcome you to bring your Leadership skills to Firo Fire Kissed Pizza!

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and solve quality issues

• Organize and supervise shifts to ensure culture and guest experience standards are met

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant

events

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

Skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager,

Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage knowledge, with ability to remember and recall

ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software; DoorDash, etc

• Strong leadership, motivational and people skills

• Acute financial management skills

Qualifications:

· Must by 18 years old

· Must have a high school diploma or equivalent (GED)

· 1-2 years supervisory or management experience in a restaurant environment

· Understands and is committed to ensuring great customer service execution

· Ability to train, guide and lead a Team

· Ability to work with a high degree of independence and discretion

· Ability to work flexible hours

· Good problem-solving techniques

· Good writing, verbal, math and interpersonal skills

· Good organization and time management skills

· Valid driver’s license with reliable transportation

· Must be eligible to work in the United States

Benefits:

We offer a competitive wage along with paid vacation, career advancement opportunities and more!

Join Firo Fire Kissed Pizza in a Management Position – Apply Today!

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Lawton, OK 73505: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $55,000