Universal Banker

First Capital Bank is committed to supporting the communities we operate in and representing community banking at its best. We are growing rapidly, and offer a fun but ambitious atmosphere with extensive opportunities for advancement. As an equal opportunity employer, we consider all applicants without attention to ethnicity, national origin, religion, sex, gender identity, sexual orientation, veteran, or disability status.

REQUIRED QUALIFICATIONS

• A High School diploma or GED

• At least 1 year of experience as a bank Teller or CSR (Standard training on our systems and operations will be provided, but an existing knowledge base is mandatory).

KEY METRICS FOR SUCCESS

• Experience on the CSR desk
• A demonstrated aptitude for critical thinking, effective time management, and rapid adaptability
• A high degree of integrity and conscientious handling of confidential customer information

• Ability to independently and reliably follow policies, procedures, and regulations

• Ability to identify potential fraud and take appropriate action to prevent loss

• A proven aptitude for effective and respectful communication with customers, colleagues, and superiors
• Willingness to "wear multiple hats" and genuinely participate in a supportive and collaborative team spirit

MAJOR RESPONSIBILITIES

• Accurately and efficiently process customer transactions while providing excellent customer service

• Preserve the bank’s community spirit by actively engaging with all customers

• Introduce and sell bank products

• Proactively inform customers of additional products and self-service options (as appropriate), to enhance the customer experience and meet their financial needs
• Maintain a cash drawer, including cash handling and balancing
• Assist with other administrative/operational tasks, as requested by the Branch Manager
• Willingness to genuinely participate in a collaborative and supportive work environment

PHYSICAL/OFFICE ENVIRONMENT EXPECTATIONS

• Open and shared work space
• Answering the phone and using a computer for most of the day

• Speaking and communicating with customers and vendors

BENEFITS

• Paid time off: vacation days, sick days, and 10 bank holidays

• Medical, dental, vision, and basic life insurance

• Employer match on retirement contributions
• $200 annual allowance for purchase of bank-branded clothing
• Denim Fridays

DISCLAIMER
Any offer of employment with First Capital Bank is contingent upon the candidate’s ability to successfully complete a criminal background check and credit check. Adverse credit report results will not result in automatic disqualification and First Capital Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal law, including Section 19 of the Federal Deposit Insurance Act. Employment offers are made at will, for an indefinite period, and are subject to termination at any time, by the employee or First Capital Bank, with or without cause, and with or without notice.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Baking: 1 year (Preferred)

Work Location: One location