What are the responsibilities and job description for the Senior Systems & Automation Engineer position at First Guaranty Bank?
Job Details
Description
Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.
Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more!
Position Summary
The Senior Lending Systems and Automation Engineer provides senior-level backup administration and operational support for the bank’s lending platforms, including Abrigo Sageworks, LaserPro, and ancillary lending systems. This role also serves as a hands-on builder for the AI & Automation backlog by designing and delivering RPA bots and automated workflows (including workflow buildout within Abrigo). The position partners closely with the Director of AI & Automation and provides mentoring and technical review for two interns to enable a scalable automation factory with strong controls, documentation, and change discipline.
Essential Duties And Responsibilities
An employee must meet the physical demands described here to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk and hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Description
Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.
Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more!
Position Summary
The Senior Lending Systems and Automation Engineer provides senior-level backup administration and operational support for the bank’s lending platforms, including Abrigo Sageworks, LaserPro, and ancillary lending systems. This role also serves as a hands-on builder for the AI & Automation backlog by designing and delivering RPA bots and automated workflows (including workflow buildout within Abrigo). The position partners closely with the Director of AI & Automation and provides mentoring and technical review for two interns to enable a scalable automation factory with strong controls, documentation, and change discipline.
Essential Duties And Responsibilities
- Serves as secondary (backup) administrator for Abrigo Sageworks, LaserPro, and ancillary lending applications, including configuration, security roles, user administration, troubleshooting, upgrades, and vendor coordination.
- Supports lending operations, credit, and loan administration by resolving application issues, coordinating escalations, and ensuring stable system performance and availability.
- Builds and maintains RPA bots and workflow automations that reduce manual effort, improve cycle time, and increase consistency across business processes.
- Designs and implements automated workflows within Abrigo, including fully automated lending workflows aligned to business requirements and compliance needs.
- Performs business analysis to identify automation opportunities, document current and future state process flows, define requirements, and establish acceptance criteria.
- Provides advanced use-case development, technical mentoring, and quality review for intern-delivered work products (requirements, flows, bots, testing evidence, and documentation).
- Coordinates day-to-day execution with interns and the Director of AI & Automation, including task breakdown, prioritization support, and readiness for deployment.
- Follows proper change management policies and procedures for all changes, including ticketing, approvals, testing, release notes, and documentation updates.
- Documents configurations, workflows, procedures, and operational runbooks; updates playbooks as environments and processes change.
- Supports audit and exam readiness by maintaining evidence for access, changes, controls, and system administration activities.
- Occasional after-hours support for maintenance windows, deployments, and production-impacting incidents.
- Adheres to the BSA Policy and all other Bank Policies.
- Other duties and responsibilities as assigned by supervisor.
- 5 years’ experience in financial services technology or banking operations support.
- Demonstrated experience administering business-critical applications, including security roles, configuration, vendor management, troubleshooting, and upgrade support.
- Experience delivering automations (RPA and workflow automation) in an enterprise environment with disciplined SDLC or change control.
- Strong business analysis skills with the ability to translate needs into clear requirements, process maps, and acceptance criteria.
- Strong interpersonal skills: ability to develop peer-like relationships with senior leaders and business stakeholders.
- Ability to work as part of a team and autonomously; strong ownership and follow-through.
- Focused attention to detail plus ability to see the big picture.
- Collaborative, team-oriented approach to problem solving.
- Project and process ownership; strong time management.
- Strong desire to achieve excellence.
- Advanced proficiency in Microsoft Office.
- Demonstrated research and analytical abilities.
- Direct experience with Abrigo Sageworks and/or LaserPro administration.
- Experience building automated workflows within lending platforms (configuration-driven workflows and rules).
- Experience with Power Automate, RPA platforms, and automation patterns (or equivalent tooling).
- Working knowledge of lending processes and lending documentation workflows.
- SQL/reporting or data validation experience; familiarity with integrations and APIs is a plus.
- Experience mentoring junior staff or interns and performing peer review.
An employee must meet the physical demands described here to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk and hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.