What are the responsibilities and job description for the Banking Consultant (Manoa Branch) position at First Hawaiian Bank?
We are currently seeking a collaborative, customer-focused, goals-oriented Banking Consultant to join our Manoa Branch Team. In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.
Work Schedule
Monday – Friday 8:00 PM to 4:30 PM
The ideal candidate will have:
- Associate’s degree in a business-related field or equivalent work experience; or
- High school diploma or equivalent and 2 years’ experience in a sales and service environment required.
- Retail / branch banking experience in operations and sales or similar experience within the financial services industry.
- Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts.
