What are the responsibilities and job description for the Customer Service Representative position at First Independent Bank?
This is a full-time, on-site role for a Customer Service Representative, located in Cottonwood, MN. The Customer Service Representative will handle day-to-day tasks such as addressing customer inquiries, providing exceptional customer support, and ensuring customer satisfaction. Responsibilities include managing customer accounts, resolving issues efficiently, and delivering outstanding customer experiences. This role requires direct interaction with customers in-person, maintaining a professional and courteous manner at all times. First Independent Bank offers competitive compensation, full benefits*, and a great work environment.
Pay Range: $17.00-$19.00 Depending on experience.
Primary Responsibilities
- Developing and maintaining favorable relationships with customers and fellow employees.
- Completing all steps related to customer banking transactions.
- Representing the Bank through active participation in the community.
- Develops, grows, and maintains relationships with new and existing customers. Seeks and obtains quality new business through client visits, referrals, and cross selling efforts.
Qualifications
High School Diploma or equivalent required. Previous banking experience preferred. Excellent interpersonal, communication and organizational skills. Operates PC and standard office equipment. Full job description available upon request.
First Independent Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.
*Benefits available include Health, Dental, Vision, Group Life/Long Term Disability, Short-Term Disability, Voluntary Life, 401K.
Company Description
First Independent Bank offers personalized care with the expertise and resources of a large bank. Established in 1903, the bank has been a trusted financial partner for businesses and families in Minnesota. We are committed to supporting our community through tailored financial solutions. At First Independent Bank, we value building strong, mutually beneficial relationships with our customers, employees, and communities.
Salary : $17 - $19