What are the responsibilities and job description for the Claims Administrative Assistant position at First Student | First Transit?
First for a reason
First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.
About the Position
This is an insurance claims environment. Performs routine clerical and administrative functions such as reviewing new losses for assignment, organizing/maintaining paper and electronic files, issuing payments, providing customer service and information to internal and external customers, and any other tasks as assigned.
This is a hybrid remote position!
Responsibilities:
- Answers telephone and gives information to callers, takes messages, or transfers calls to the appropriate individuals.
- Sets up insurance claims for assignment on a claims platform.
- Opens, reads, routes, and distributes incoming mail and other materials.
- Administers department programs, projects, and/or processes.
- Makes copies of correspondence and other printed material.
- May assist in other processes such as reconciliation, vendor payment request, etc.
- May train/mentor Administrative Assistants.
Qualifications:
- High School Diploma or Equivalent Required
- 2-4 years related experience.
- Strong Microsoft Office skills.
- Good written and verbal communication skills.
- Excellent organizational and follow-up skills.
- Strong attention to detail.
- Ability to think critically and apply appropriate responses.
- Ability to work in a fast-paced environment and respond accordingly.
- Ability to be flexible and adapt to change in a positive manner.
First for a Reason
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.
Professional Advancement
Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America.
Extensive Training
Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.
Diversity & Inclusion
Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.
Community Service & Impact
Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others.
Apply today and get your career on the road with First Student!
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.
