Assistant Location Manager

First things First: Who are we?

Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. Every day, we complete 5 million student journeys, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers and the industry’s strongest safety record, First Student delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.

The Assistant Location Manager supports the Location Manager, in operational oversight, day-to-day management, customer interface, and required reporting and compliance mandates (both internal and external). Supports location interaction on a regular basis with school officials concerning issues of passenger management, route scheduling, billing, charter activities, driver issues, safety and general logistics matters. Directly supervises exempt and non-exempt staff. The position has full supervisory responsibility for recruitment, hiring, retention, performance development, performance management, teammate relations, salary adjustments, and termination of direct reports. Assist Location Manager with development, preparation of location budget and financial controls.

Assistant Location Manager Responsibilities:

• Works with Location Managers to ensure company assets (vehicles, facilities, inventories, tools and equipment).
• Ensures the safe and timely transportation of passengers to and from their destinations.
• Sets accurate scheduled hours for routes.
• Minimizes route drive times and mileage while adhering to contractual and regulatory mandates.
• Manages resource needs, problems, and trends and plans accordingly. Tracks and addresses labor variances, efficiently uses stand-by drivers, and minimizes driver labor schedule. Partners with Corporate Recruiting for strategies on driver shortages as needed.
• Administers and executes the terms and conditions of the local and national collective bargaining agreements (as applicable).
• Promotes new company initiatives and assists the Location Manager in supporting changes and being the local champion at the location.
• Other responsibilities as required or requested

Assistant Location Manager Qualifications:

• 3-5 years of operations experience
• Committed to Safety Lifestyle
• Proficient computer literacy is essential with Microsoft Office products.
• Good verbal and written communication skills
• Strong interpersonal skills in dealing with customers, parents, and the community.
• Good financial and budgetary skills with the ability to interpret P&L, budgets, and forecasts are preferred.

First for a Reason

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Professional Advancement

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Student or First Transit.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Student, First Transit and First Vehicle Services in your community, you’ll have a positive impact on others.

Apply today and get your career on the road with First Student!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.