Chiller Technician

Chiller Technician

A FirstCall Mechanical Company

CHILLER TECHNICIAN

Location: Asheville, NC

Who is R&W Mechanical?

R&W Mechanical was founded in 1958, with operations around western North Carolina. R&W provides unmatched quality installation and service of their heating/cooling and ventilation systems.

From large commercial projects such as hotels, schools, medical buildings, churches and restaurants to residential systems, R&W is committed to supporting our contractors and customers to complete each job with exemplary workmanship. R&W is also the perfect resource for special residential projects that are out of the scope of many HVAC companies. Our team of experienced professionals offers in-house planning, fabrication, installation as well as repair services. We look forward to the opportunity of working together.

WHO IS FIRSTCALL MECHANICAL?

FirstCall Mechanical is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties. FirstCall has employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas. We are actively growing our operations across the country.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS

• Competitive pay, paid weekly
• Medical, Dental & Vision Insurance
• Short & Long-Term Disability 
• Life Insurance/Supplemental Life Insurance
• Benefits eligibility begins the 1st of the month after hire date
• 401k retirement savings with 4% match
• Up to 4 weeks of Paid Time Off
• 9 Paid Holidays Veterans Day for our Vets
• FirstCall Academy for training & development
• Learning and Education Assistance Program (LEAP)
• Generous Employee Referral Program - $2,500
• EAP – Employee Assistance Program
• Company vehicle or allowance based on the job 
• Mobile phone or phone allowance based on the job
• Company uniforms & work boot allowance
• Affiliate Company transfers

POSITION OVERVIEW

We are currently seeking a Chiller Technician to join our fast-growing team in Lebanon, VA. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.

JOB RESPONSIBILITIES

• Perform routine, and unscheduled, maintenance and repair of industrial mechanical systems including air cooled chillers, centrifugal chillers, pumps, cooling towers, air handler units, valves, fan coil units, variable air volume systems, etc
• Diagnose and repair of machine and equipment defects including electronic, mechanical, and electrical components related to these systems
• Conduct preventive maintenance, repair, installation, general servicing, and troubleshooting of mechanical HVAC systems
• Responsible for high levels of customer satisfaction through direct, on-site, customer interface
• Mentor peers on mechanical HVAC installation & service activities
• Properly completes required project and service documentation
• Service, troubleshoot, and repair commercial/industrial Chiller and Refrigeration Equipment
• Inspect, Service, Repair, and Modify compressors, evaporators, condensers, pumps, expansion valves, controls
• Perform routine preventative maintenance
• Diagnose, repair, and replace defective parts in units
• Comfortable and knowledgeable in electrical including electrical components, timers, contactors, relays
• Follow and read blueprints, specifications, wiring diagrams, and instructions

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs

ORGANIZATIONAL ALIGNMENT

This position will report to the local service manager, and has the responsibility to the entire Starnes Inc. team and all of our customers.

Qualifications

• High school diploma or GED
• 1-5 years of experience
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment
• Available to work flexible hours and on-call shifts as needed
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
• Sufficient physical agility to work in awkward places and from ladders or scaffolding as required by particular jobs
• Physical ability to endure high and low outside temperatures
• Valid driver's license
• Active EPA certificate

BEHAVIORAL PROFILE

Strategic Skills

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably. Open to change and will try anything to find solutions. Able to handle uncertainty and make decisions without knowing the whole story.

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow.

Behavior Skills

Ability to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.

Environmental Requirements

Has ability to work remote when not required in office for project-specific requirements.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.