Director Corporate Platforms

FirstEnergy

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

This position is based in Akron, OH, and reports to the Vice President, Enterprise Technology (Chief Technology Officer). The Director, Corporate Platforms is responsible for leading the strategic direction, delivery, and ongoing evolution of enterprise business platforms including ERP (SAP), supply chain, HR, and other corporate products that enable critical business operations. Operating within FirstEnergy’s Product and Platform operating model, this leader will work across business and technology domains to ensure that platform capabilities are continuously aligned to evolving business outcomes.

As a key member of the enterprise technology leadership team, this leader will oversee a multi-disciplinary team of managers and professionals to ensure effective delivery, support, and continuous improvement of the products and platforms. The role requires close collaboration with business leaders and technology partners to align platform capabilities with business goals while promoting operational excellence, scalability, and digital transformation.

Responsibilities Include:

Strategic Platform Leadership

• Own the vision, roadmap, and lifecycle of key enterprise platforms including SAP and other corporate systems (HR, Finance, Supply Chain).
• Partner with business and IT leadership to ensure technology capabilities support strategic business priorities.
• Champion modernization and simplification efforts across legacy platforms to improve agility and cost efficiency.
• Lead large-scale platform transformation initiatives, ensuring appropriate governance, stakeholder engagement, and risk mitigation.

Platform Operations and Delivery

• Oversee end-to-end platform operations, support, enhancement, and release management.
• Ensure high system availability, performance, and security across all supported platforms.
• Manage platform vendor relationships, contracts, and SLAs to ensure value delivery and accountability.
• Collaborate with enterprise architects and engineers to ensure solutions align with architectural standards and enterprise goals.

Talent and Organizational Leadership

• Lead and develop a high-performing team including managers of Enterprise Platform, Corporate Products, HR Products, and Supply Chain Products.
• Build a strong team culture focused on collaboration, accountability, and continuous improvement.
• Foster product/platform collaboration and shared delivery models across cross-functional teams.
• Drive knowledge sharing, training, and career development across platform teams.
Promote an inclusive, values-driven culture in alignment with FirstEnergy’s core principles.

Qualifications include:

• Bachelor’s degree in information systems, Computer Science, Business, or related field; Master’s degree preferred.
• Minimum of 15 years of relevant experience with increasing leadership responsibilities in enterprise applications or platforms.
• Deep understanding of ERP systems (especially SAP), business applications, and platform lifecycle management.
• Proven experience delivering complex platform modernization or digital transformation programs.
• Familiarity with operating in a Product and Platform model, with a clear understanding of roles, accountability, and value streams.
• Strong knowledge of IT service management, vendor management, and operational governance.
• Demonstrated success leading cross-functional teams and managing managers across diverse technology domains.
• Strong interpersonal, communication, and stakeholder engagement skills.
• Commitment to operational excellence and a continuous improvement mindset.
• Excellent written, verbal, interpersonal and presentation skills.
• Experience with working across an entire organization to influence and align on common goals or objectives.
• Fosters an inclusive work environment.
Builds relationships through collaboration and teamwork, across all levels and departments of the company.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team