Assistant Community Association Manager

Job Overview:  

As an Assistant Community Association Manager, you’ll be responsible for supporting the Community Association Manager through timely completion of assigned administrative and project duties. Youl will hold expertise in the areas of lease administration, income/expense management and administration, and resident relations. 

This opportunity is available in the Streeterville neighborhood of Chicago, Illinois. 

Your Responsibilities:  

• Organize and maintain all homeowner and administrative files and perform annual association file cleanout in accordance with company standardized hard copy and electronic system. 
• Manage and process all leases within the building, including uploading lease to Connect and tracking of leases through the Master Lease List. 
• Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents. Respond to client communications and address issues within one business day. 

• Assemble Board Packets in a clean, orderly, and professional fashion. 
• Update and generate required association and management reports as instructed by the Community Manager. 
• Manage all moves, deliveries, staging, and resident contractors for elevator use, utilizing move calendar, including collection of move fee and deposit, and obtaining appropriate documents and proof of insurance. 
• Coordinate printing and electronic distribution of monthly newsletter, as well as uploading document to Connect and Community Website. 
• Update and generate required association and management reports as instructed by the Property Manager. 

• Monitor and address resident disputes as required and build a positive relationship between residents and management. 

Skills & Qualifications:  

• Active Community Association Manager license in the state of Illinois. 
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.  

• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time. 
• Superior oral and written communication skills.  
• Community management experience or equivalent professional experience in a related field strongly preferred. 

What We Offer:  

As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match. 

Disclaimer Statement  

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.  

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