Assistant Community Manager

Job Overview:

As an Assistant Community Manager, you will provide support to the Community Managers which includes assisting homeowners and other administrative duties to ensure we deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.

Compensation: $21 per hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Perform general administrative tasks (service requests, architectural requests, tracking deposits, process payments)
• Assist and follow up with homeowners, board members, and vendors
• Answer and direct phone calls in a polite, friendly and professional manner
• Be knowledgeable of governing documents, rules and regulations
• Escalate issues as needed
• Assist with meeting preparation
• Assist in organizing community events and related materials
• Conduct routine compliance inspections and track violations
• Coordinate key fob set up and amenity access
• Additional duties may be included as assigned

Skills and Qualifications:

• Exceptional interpersonal skills resulting in strong working relationships
• Strong organizational skills
• Outstanding communication skills
• Tremendous listener with the ability to diffuse tense situations
• Ability to work collaboratively and cooperatively
• Superb judgment and decision-making skills
• Ability to prioritize and adjust to incoming demands
• Proficient with MS Office suite

Education and Experience:

• 2 Years of customer service experience required
• High School diploma or equivalent preferred
• HOA and/ or property management experience highly preferred

Physical Requirements:

• Walk and move throughout the community common areas and facilities
• Sit and stand for moderate periods of time
• Sit at a desk using a computer in an office setting

Work Location: Peoria Corporate Office, 16150 N Arrowhead Fountain Center Dr. Suite 200 Peoria, AZ 85382

Work Hours: Monday – Friday, 8a – 5p

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

About us:

To learn more about our company and culture, visithttps://www.fsresidential.com/arizona/

Disclaimer: