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Compliance Coordinator

FirstService Residential
Cumming, GA Full Time
POSTED ON 3/23/2022 CLOSED ON 3/4/2023

What are the responsibilities and job description for the Compliance Coordinator position at FirstService Residential?

POSITION SCHEDULE: Day Shift

POSITION PAY: $13.00-$15.00 Hourly

Job Summary
The Compliance Coordinator is responsible for conducting regular inspections of the entire property to ensure compliance of the Association's Governing Documents: Articles of Incorporation, Declaration of Covenants, Restrictions and Easements, Rules and Regulations including standards developed by the Architectural Control Committee and complaints submitted by residents.



Essential Duties & Responsibilities
Develop and maintain a working knowledge of the Associations' Governing Documents: Articles of Incorporation, Declaration of Covenants, Restrictions and Easements, Rules and Regulations and the Architectural / Landscaping Standards as well as standards set forth by the Architectural Control Committee.
Conduct regular inspections of Home Lots and homes for the purpose of identifying violations of Governing Documents.
Initiate and complete the violation process, according to the approved violation procedures, for all violations in order to ensure compliance by Home Owners.
Prepare weekly and monthly reports regarding the results of the inspection process as well as the compliance process.
Provide reports to the General Coordinator and the Board of Directors regarding all activities related to the compliance process including suggestions for improvement.
Work with Home Owners to provide guidance regarding plans of corrective action to achieve goal of compliance.
Prepare documentation with supporting evidence to substantiate violations that are being present to the Board of Directors and the Penalty Review Committee for their respective deliberations. Prepare information packets for all respective Board Members or Committee Members along with a summary of events and supporting documents.
Inspect Association property and facilities including but not limited to clubhouse, fitness center, as well as all other on-site facilities to ensure that all compliances are being met.
Ensures compliance with the monitoring of licensure, permits, and other regulatory requirements for the Association as it relates to ACC Applications.
Works with Facility Coordinator to issue any violations that may arise from damage to Association Property.
Liaise with the Architectural Control Committee including but not limited to reviewing all ACC applications to ensure accuracy, inputting all ACC applications into applicable system, arranging for security deposit, attending all ACC meetings, recording and
producing meeting minutes, recording all ACC decisions on application, recording and producing decision letters, communicating with Home Owners on the status of their application as well as answering any and all questions related to ACC policies and procedures, receiving inspection requests, performing compliance inspections, submitting for security deposit refunds, distributing refunds, and ensuring that all signatures are obtained to close and file the application.
Arranges the imposition of fines once confirmed by the Penalty Review Committee.
Monitors and tracks the collection of fines imposed as a Penalty.
Updates Use Restriction lists and notifies other staff members of any use restrictions as a result of a Penalty.
Follows up on all breaches to Use Restriction Penalty.
Ensure all processes, procedures, and policies follow applicable POA, local, state, and federal regulatory requirements.
Other duties as required.

Supervisory Responsibility
No supervisory responsibilities to staff.
Supervises the Compliance Process.
Education & Experience
Bachelor's degree (B.A. or B.S.) in Business or related field from a four-year college or university, or equivalent combination of education and experience.
Background in Code Enforcement and/or Security a plus, but not required.
Knowledge, Skills & Proficiencies
Minimum 2 years experience in training and working knowledge of policies and standards.
Strong working knowledge of customer service principles and practices.
Ability to read, analyze and interpret technical procedures, regulations or documents with a similar degree of complexity.
Strong interpersonal skills.
Computer literacy: Proficiency and working knowledge of Microsoft Office Applications including Excel.
Tools & Equipment Used
Personal Computer
Basic Hand Tools
Physical Requirements/Working Environment
Physical demands include ability to lift up to 50 lbs.
Standing, sitting, walking and occasional climbing.
The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time.
Driver's License Required. Driving daily will be a requirement.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

Travel
Driver's License Required. Driving daily will be a requirement.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by
associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Salary : $13 - $15

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