General Manager; Luxury High-Rise

Description

Job Overview:

As a Community Association Manger,you’llbe responsible forthe leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that companyobjectivesare met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers. 

 

Your Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property whilemaintainingstandards of excellence for processes, methods, and personnel.
• Act asliaisonto ensure quality service is delivered, that Board expectations are met and toassistin prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly,identifydeficienciesand provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create,maintain, and upload a wide variety of informationinour portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff andassistin the investigation and resolution of problems.
• Reserved for property specific job responsibilities. (i.e.-Organizing packages)
  
  

 

 

Skills & Qualifications

• 3 years of experience in property Operations, Hospitality, or construction
• Bachelor’s degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving,judgementand decision-making abilities are necessary.
• Proficiencyin computer programs like Microsoft Office,Outlookand Windowsrequired.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.
  
  

 

   

Physical Requirements

• Ability tolift upto 50lbs followingappropriate safetyprocedures.
• Must be able to stand, sit, walk, and occasionally climb.
• Ability to respond to emergenciesin a timely manner.
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).
  
  

 

 

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with companymatch. Occasional travel may berequiredto attend training and other company functions.

 

Disclaimer

The above information in this description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. 

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.