What are the responsibilities and job description for the Lifestyle Coordinator position at FirstService Residential?
Description
Job Overview: As the Lifestyle Coordinator you will help to enrich the lifestyle of our residents by creating engaging resident programs and social events while also performing general administrative tasks. You will ensure all community recreational, social and entertainment programs are promoted, conducted and fulfilled successfully. Compensation: $22 per hour, depending on experience FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities:- Plan and execute resident programs and community-wide events, including weekend activities
- Ensure all events comply with local regulations, including permits, health and safety standards and accessibility requirements
- Lead event supply procurement, setup and breakdown of community events
- Engage residents, business owners and sponsors and vendors to enhance participation and awareness
- Provide exceptional customer service to residents and guests in person, via email and by phone
- Manage scheduling and programming for the community center and parks, aligning with financial goals and member needs
- Oversee and manage private scheduling, contract execution and fee collection
- Assist members, clubs and organizations with facility scheduling, ensuring coordination and fee collection as needed
- Develop and oversee budgets for community programs and events
- Create and manage promotional content for lifestyle programs via newsletters, social media, and mass emails
- Oversee facility space assignments, program development and record-keeping
- Recruit, train, schedule and manage event volunteers and to support various event functions
- Conduct post-event evaluations to gather resident and attendee feedback and analyze for areas of improvement
- Support management with meeting materials, welcome packets, mailings, and special projects
- Assist with daily office functions by providing general administrative support
- Coordinate all other duties as assigned
- Enthusiastic, outgoing, and creative with a genuine passion for customer service and event planning
- Outstanding communication skills
- Able to work both in a team environment and independently
- Exceptional interpersonal skills resulting in strong working relationships
- Able to identify issues and resolve before problems arise
- Able to plan, organize, and execute resident programs and social events to create a sense of community
- 2 years of coordinating and promoting recreational and volunteer programs required
- Higher education in recreation, hospitality or communication fields are preferred
- Excellent technology and Microsoft Office Suite skills required
- Prior experience in Property Management or HOA management is a plus
- Able to safely lift, carry, and pull up to 25 pounds
- Able to sit and/or stand for extended periods of time. Property walks may occur which includes lengthy walks on uneven surfaces
- Able to work both indoors and outdoors in various weather conditions
- Able to work in a fast-paced environment while staying on task
- Able to work extended hours when necessary along with holidays and weekends as needed
- 11 company paid holidays
- Paid volunteer time
- Paid sick and vacation time
- Medical, dental, vision
- HSA and FSA
- Company paid life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match
Salary : $22
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