What are the responsibilities and job description for the Senior Portfolio Manager, Commercial Property Management position at FirstService Residential?
Description
Job Overview:
TheSenior Property Manager(“PM”) oversees a portfolio of Commercial Property Owner Association accounts in Orange County to ensure business is executed in a timely and accurate manner, in accordance with Association governing documents, Board policies,MarWestpolicies and procedures, California Civil Code and other applicable regulations. A successful PM is a well-organized, proactive person who takes pride in the appearance of the property and enjoys building relationships with institutional investors, boards of directors, owners, and tenants. The PM “owns” the client relationship andis responsible forunderstanding and meeting client expectations. PM’senjoy a high degree of autonomy as long as theyremainservice-oriented,accessibleand accountable. PM’sreceivea high levelof corporate support from other Property Managers, Accounting Staff, Regional Leaders, IT and Senior Leadership.
Compensation:90,000-95,000/Yr
FirstService Residential will compensate the successful candidatein accordance withthe posted range. The salary or wage paid to the successful candidate will becommensuratewith experience, education, and specific job responsibilities. For positionsdesignatedat a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may bemodifiedin the future
Your Responsibilities
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hours over and above normal office hours will occur, including evenings, holidays, and some weekends.Schedule is subject to change based on business needs.
Supervisory Responsibility
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california
Disclaimer
The above information in this description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce.Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Job Overview:
TheSenior Property Manager(“PM”) oversees a portfolio of Commercial Property Owner Association accounts in Orange County to ensure business is executed in a timely and accurate manner, in accordance with Association governing documents, Board policies,MarWestpolicies and procedures, California Civil Code and other applicable regulations. A successful PM is a well-organized, proactive person who takes pride in the appearance of the property and enjoys building relationships with institutional investors, boards of directors, owners, and tenants. The PM “owns” the client relationship andis responsible forunderstanding and meeting client expectations. PM’senjoy a high degree of autonomy as long as theyremainservice-oriented,accessibleand accountable. PM’sreceivea high levelof corporate support from other Property Managers, Accounting Staff, Regional Leaders, IT and Senior Leadership.
Compensation:90,000-95,000/Yr
FirstService Residential will compensate the successful candidatein accordance withthe posted range. The salary or wage paid to the successful candidate will becommensuratewith experience, education, and specific job responsibilities. For positionsdesignatedat a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may bemodifiedin the future
Your Responsibilities
- Understanding ofall property governing documents (CC&Rs, By-Laws, & Rules) and ensure all requirements are followed.
- Quickly gain a working knowledge ofMarWestsystems and networks (including Avid,Jenark, ADP, etc.), andassimilate standard operating policies and procedures.
- Proactive inspection of landscape and other common amenities andtimelyexecution of necessary repair and maintenance activities.
- Respond to owner / tenant requests for maintenance or compliance issues, or architectural change approvals.
- Gather detailed bids for major non-recurring projects, or for requested changes in recurring vendor contracts.
- Monitor the financial position of the association and present financial reports
- Operate within budgets approved by the properties.
- Assess andmonitorproperty needs:identifyopportunities for improved communication or service delivery methods. Implement programs or improvements.
- Must have reliable transportation and be able to drive to other work locations.
- Other duties as assigned.
- Strong written and verbal communication skills. Must be an “active” listener who cananticipateissues and drive for mutually satisfactory resolution.
- Working knowledge of Microsoft Applications, especially Word and Excel.
- Service oriented mindset, with multi-tasking abilities and flexible, resilient attitude.
- Must be able to instill confidence in board members and residents by being prepared and knowledgeable.
- Must be able to deal with conflict and work well under pressure
- 5-7yearsproperty management experience.
- California Real Estate License a plus.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift 25lbs.
- Must be able to sit for extended periods of time.
- Must be able to stand for extended periods of time.
- Mustbe able to communicate both on the phone and in person with our clientsin order toresolve issues and manage the business.
- Must have finger dexterity for typing/using a keyboard.
Hours over and above normal office hours will occur, including evenings, holidays, and some weekends.Schedule is subject to change based on business needs.
Supervisory Responsibility
- Staff Assignments asdetermined
- This position is intended to work with other supervisors to train and develop that person responsible for the associate’s performance. It is not intended to replace that role; and in fact, this position isrequiredto report to up-level supervisors the learning requirements/competencies and deliverables of said supervisors and/or associates.
- Standard Office Equipment
- Valid Driver’s License and State Mandated Vehicle Insurance
- Must be able to drive to various locations for meeting and training purposes.
- Medical, dental, and vision plans (full time and part time 30 hours)
- Part time 20 hours qualify for dental and vision
- 401K match
- Time off including vacation, sick, and company paid holidays
- Pet insurance available
- Tuition reimbursement
- Legal services
- Free emotional wellbeing and daily lifeassistancesupport for all associate
- Domestic partner coverag
- Health savings accoun
- Flexible spending account
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california
Disclaimer
The above information in this description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce.Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Salary : $90,000 - $95,000