Scrum Master

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Scrum Master do at Fiserv?

The Global Business Solutions - Digital Services team has exciting opportunities to lead teams in building world-class products.

The Scrum Master is an opportunity to be part of a delivery team that is building the Commerce Hub platform. Built to deliver innovation through simple, fast integrations, the Commerce Hub is the most powerful omnichannel platform. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market.

A true single-entry point and intelligent orchestration layer provides access to the latest, most popular commerce experiences through merchants' existing infrastructure. With less ongoing maintenance and fewer operational costs, merchants can focus on creating new ways for consumers to discover and interact with them.

What you will do:

• Provide Agile leadership to distributed Product development teams.
• Maintain and grow an environment that enables teams to embrace agile values, enact agile practices, continually assess and abide by agreements, and continually improve.
• Be committed to meet/exceed the needs of the teams’ customers.
• Provide clear and concise communication, both written and verbal
• Use data to assess progress, areas needing improvement, increase predictability.
• Facilitate and manage communications to stakeholders, the broader project team, and program leaders.
• Maintenance of artifacts such as Product Backlog, Sprint Backlog, Burndown Charts, etc.
• Proactively identify potential obstacles and eliminate them for and with the teams through active solutions and quality assurance measures (moderation and mediation)
• Close cooperation and coordination with Product Owners, agile teams, and other Scrum Masters
• Contact for all questions of agile software development and impulse generator for further development of agile processes and team development.
• Protect and challenge the Scrum team in self-organization and taking responsibility to achieve the goals without losing sight of the Program goals.
• Provide important artifacts in the form of meeting notes, documentation, follow-up items, etc.
• Prepare Sprint Status and Capacity Estimations reporting for the Development Team(s)

What you will need to have:

• Minimum: 4 years of hands-on experience as a Scrum Master
• Proficient in Microsoft Suite, Clarity, Atlassian Suite (Jira/Confluence)
• Must have successful experience in delivering to external clients.
• Ability to work independently and with minimal direction.
• Good methodological knowledge regarding moderation, mediation, change management and team development as well as the ability of decision-making and fact-finding.

What would be great to have:

• Certified Scrum Master (CSM)
• Other role experience – Developer, QA, PM, BA
• Experience in digital commerce/payments
• Building systems and making updates with system performance, stability and reliability in mind

#LI-IH1

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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