What are the responsibilities and job description for the Pool Front Desk Attendant position at Fitness Formula Clubs (FFC)?
Benefits:
We are looking to hire a seasonal employee for our Sandburg Pool Front Desk Attendant position through September.
*Hours and days may vary*
Essential Duties and Responsibilities:
- Employee discounts
- Opportunity for advancement
- Vision insurance
- Wellness resources
We are looking to hire a seasonal employee for our Sandburg Pool Front Desk Attendant position through September.
*Hours and days may vary*
Essential Duties and Responsibilities:
- Check in and greet members by name and always with a smile
- Track all membership inquiries made in person and over the phone utilizing tracking form provided by Pool Manager
- Assist Pool Manager in checking and maintaining pool chemical levels and temperature and recording all test results in chemical log
- Know and follow procedures as described in the appropriate procedures manual
- Enforce all pool rules including usage restrictions for limited use passes
- Answer all questions for members and guests in accordance with pool procedures
- Be aware of information sheets on various activities
- Responsible for control of cash handled at the register
- Answer phone promptly and direct calls accordingly in a professional manner
- Keep front desk area clean, neat and organized
- Maintain an accurate cash drawer and balance cash register at the close of each shift
- Attend all required department and club staff meetings
- Provide additional support the Customer Service Manager as needed
- Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)
- Excellent interpersonal and communication skills
- Energetic and enthusiastic personality
- Passionate about the health and fitness industry
- Ability to multi-task, demonstrate initiative and strong work ethic
- American Red Cross CPR Certification (or equivalent)
- American Red Cross First Aid Certification (or equivalent)
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