What are the responsibilities and job description for the Assistant Executive Director position at Five Star Senior Living?
The Opportunity
We are actively seeking to add an Assistant Executive Director to our team. As the Assistant Executive Director of a Five Star Gardens location, you will work with the Executive Director (ED) in managing day-to-day functions. The ED assistant will also act as a liaison between the facility and the outside community. You will report directly to the Executive Director and must be familiar with all their duties and be able to fill in, in the event the Executive Director is unable to perform a duty or requirement.
What You’ll Do
Communication And Planning
- Provide information about the residence & services when Executive Director is not available.
- Maintain all marketing materials & distribute to prospective residents, family members, community leaders, and referral sources. Plan, organize, schedule, and coordinate all activities in the community's dining areas.
- Manage the daily operations of the community's dining areas to meet or exceed Five Star hospitality and service standards. Meet and greet all residents and guests and assist them with any requests or suggestions they may have.
- Supervise all service procedures, service timing and pick up procedures; establish and manage clearing procedures in all dining areas for china, glass, and tableware to minimize breakage and food waste.
- Communicate with food production staff regarding resident/guest attendance percentages and menu usage factors.
- Evaluate food presentation and service in all service delivery areas.
- Coordination of all banquet and meal functions and communicating requirements to all respective departments.
Budgeting and Record Keeping
- Maintains office supplies so that par levels are adequate and while remaining within budget.
- Accurately maintain petty cash account in accordance with established financial and accounting standards.
- Maintains personnel files and resident files in a confidential and orderly fashion. This includes compliance with the Health Insurance Portability and Accountability Act, or HIPAA, which mandates that administrators maintain the privacy of each resident.
What You’ll Bring
Experience & Education
- High School diploma or general education degree (GED).
- 2 Years’ experience in an assisted living environment desired.
- Excellent interpersonal skills, and exceptional organizational skills
- Must be able to communicate effectively (written and oral form) in a care setting with residents, families, staff, representatives of community and state agencies.
