What are the responsibilities and job description for the Customer Service Advisor position at Flagship Carwash?
Flagship Car Wash is hiring Great People! We currently operate 41 sites in the D.C., Maryland, Virginia area and have plans for continuous expansion. Flagship a Spotless Brands Company, is one of the fastest growing and largest car wash platforms in the United States.
Full-Service Customer Service Advisors earn competitive base hourly rates and incentive pay which may include tips or commission! Quality talent is at the heart of our culture, which inspires our people’s potential and will motivate them to be their best. We invest in our talent by offering the tools, training, and resources needed for career development and advancement.
As A Team Member You Will:
- Greet the customer and acknowledge their request
- Check-In the customer and verify information
- Engage customers by delivering the highest level of customer service.
- Demonstrate knowledge of each of the wash packages and promotions.
- Explain and recommend Loyalty and Rewards membership programs to retail customers.
- Be an expert on all sales processes and initiatives
- Use POS system to process payments and register memberships
- Follow all company rules, policies, and procedures.
- Other duties as assigned.
What We Are Looking For:
- A team player that creates joy for each customer experience.
- Ability to display excellent customer service skills and professionalism.
- Ability to stand for long periods of time, lift up to 50lbs, and operate in a fast-moving environment with or without accommodation.
- Flexible availability to include nights, weekends, and holidays.
- Able to work in an outdoor climate during seasonal weather conditions.
- Qualified candidates must be a minimum of 16 years of age and able to pass a contingent background screening.
What's in it for you?
- Competitive pay
- On the job training
- Opportunity for advancement and professional development
- Free Car Washes
- Benefits including PTO, 401K, Health Insurance, and Paid Holidays for Full Time Employees
Apply now and learn more about this exciting opportunity!
Job Types: Full-time, Part-time, Seasonal
Salary: From $15.00 per hour
Schedule Estimate:
8-hour daily shift
Weekly overtime hours during peak season
- Day shift
- Evening shift
- Morning shift
Work Location: In-person
Spotless Brands and its affiliate brands are an Equal Employment Opportunity (EEO) employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.
Salary : $15
