What are the responsibilities and job description for the Field Service Technician position at Flavorx?
Essential functions:
- Responsible for installing, maintaining, and troubleshooting issues with the FillPure water filtration systems
- Assembly and maintenance of water and flavor dispensers
- Local, regional, and national field support for filtration systems and dispensers
- Test and document data related to the inner workings of all machines including the testing of any new technology
- Check for triaged equipment, salvaging parts for recycle or disposal
- Help ensure work space is clean and organized
- Technical phone support for FillPure program
- Pharmacy customer training and data collection
- Software quality assurance
- Support warehouse on any projects that need additional attention
- Tradeshow support
- Inventory management
- Additional projects as assigned
Job Requirements:
- Full time travel (25% overnight)
- Excellent customer service skills and phone etiquette
- Experience with water filtration systems a plus
- Clean driving record
- Must be able to travel by car and air
- Water quality knowledge a plus
- Possess problem solving and multi-tasking skills
Physical Requirements necessary with or without a *reasonable accommodation:
- Frequent use of computers and phones
- Travel by car and plane
- Ability to lift 50 lbs.
- Ability to work in cramped spaces at the customer site
Below, you can find our extensive benefits package offered to all full-time employees.
Benefits offered by the employer for employees include:
- Medical
- Dental
- Life Insurance
- Long Term Disability
**Additional cost when adding dependents
Supplemental benefits include:
- Vision
- Short Term Disability
- Pet Insurance
Other Benefits
- 401(k) Plan with employer match
- Starting with 4 ½ weeks of time off in first year of employment (inclusive of sick, vacation, personal, holidays)
- Maternity Leave
- Paternity Leave
- Annual Bonus Potential
- Annual Merit Increases
Our FLAVORx Benefit Package is always evolving and growing!
FLAVORx is an Equal Opportunity Employer
As an Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, genetic information, military or veteran status, pregnancy, or any other protected characteristic. Employment may be contingent upon receipt of an acceptable drug test, job-related motor vehicle report, as applicable and permissible by law. All qualified applicants who are authorized to work in the United States will receive consideration for employment.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you willing to travel up to 5 nights a month?
- Do you have a valid Driver's License?
Work Location: On the road
Salary : $23 - $25