What are the responsibilities and job description for the Customer Success Specialist position at Fleetrock, LLC?
Company Overview
Fleetrock is one of the fastest growing fleet management software companies in the industry. Helping to fuel our growth is an innovative technology platform and customized fleet solutions. Our Customers reduce costs and create efficiencies, and we have seen significant growth as a result. To help support our growth, we are continuing to build out our customer success team. The Customer Success Specialist will work closely with our Customer Success Leadership, to help drive new customer acquisition and support existing Customers.
Key Responsibilities
Onboarding new Customers
Travel onsite to customers locations to train them on the platform
Understanding client needs and offering solutions and support
Building pipelines and maintaining databases
General Requirements·
BS in Management, or equivalent work experience·
Excellent written, oral, and communication skills·
Proficiency with computers, web based platforms, and basic analysis·
High energy, goal oriented individual
Salary and Benefits·
Competitive compensation commensurate with experience· Benefit package including medical, dental, and vision· Early stages of a fast-growing company, excellent career opportunity
Job Type: Full-time
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $55,000