What are the responsibilities and job description for the Operations Manager position at Fleetwood Farm Winery?
Company Description
Fleetwood Farm Winery is a serene garden winery and event space located in the heart of Northern Virginia, providing a tranquil escape just a short drive from Washington, D.C., Reston, and Ashburn. The winery offers an exceptional wine experience within a peaceful setting, beautifully surrounded by stunning gardens. As a hub for relaxation, celebration, and hospitality, Fleetwood Farm Winery blends exceptional wines with classic elegance in a picturesque environment.
Role Description
This is a full-time Operations Manager role. The Operations Manager will oversee daily operations to ensure seamless workflow and efficient processes. Responsibilities include managing staff, ensuring smooth event execution, maintaining inventory, coordinating with vendors, and optimizing customer experiences. The role also requires implementing strategies for operational improvement and adhering to industry best practices to uphold the quality standards and reputation of the winery.
Qualifications
- Strong operational management and organizational skills, with experience in overseeing daily processes and events
- Proven leadership and interpersonal abilities for managing teams and liaising with vendors
- Strong problem-solving and decision-making skills to optimize business operations
- Excellent communication and customer service skills to enhance client experience
- Knowledge of hospitality or event management is highly preferred
- Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred with 2-5 years of specific industry experience
- Ability to pivot quickly and support shifting daily priorities