What are the responsibilities and job description for the Medical Front Desk Receptionist position at Florida ENT Associates?
**Job Summary:**
We are seeking a reliable and efficient Medical Front Desk Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service to patients, managing patient appointments, and performing various administrative tasks in a fast-paced medical office setting.
**Qualifications:**
- High school diploma or equivalent required; associate degree preferred
- Proven experience working in a medical office or similar healthcare environment
- Strong knowledge of medical terminology and procedures
- Excellent communication and interpersonal skills
- Proficiency in using electronic health records (EHR) systems
- Ability to multitask and work efficiently in a busy environment
- Exceptional organizational skills and attention to detail
**Responsibilities:**
- Greet patients and visitors in a professional and friendly manner
- Schedule patient appointments and maintain the appointment calendar
- Verify patient information and insurance coverage
- Collect co-payments and process payments accurately
- Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel
- Maintain cleanliness and organization of the reception area
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Adhere to all privacy and confidentiality regulations regarding patient information
**Additional Requirements:**
- Knowledge of insurance verification processes
- Ability to work independently and as part of a team
- Flexibility to adapt to changing priorities and patient needs
- Willingness to learn and take on new responsibilities as needed
If you are a detail-oriented individual with a passion for providing excellent patient care and have the required qualifications, we encourage you to apply for the Medical Front Desk Receptionist position at our healthcare facility.
