What are the responsibilities and job description for the Team Lead position at Florida Oral Maxillofacial Surgery?
Job Description
As a Team Lead at Florida OMFS, LLC, you will have the support you need to reach your career goals. With a commitment of promoting from within, and a competitive salary and benefits package, you will have opportunities to not only expand your career, but your life. The Team Lead works in partnership with the Doctor to provide an exceptional patient experience and to assist them in accepting and completing treatment. We are looking for true leaders with a proven background of driving a team to achieve the desired goals through goal setting, coaching, follow up, accountability and recognition.
Essential Responsibilities:
· Plan and manage dental business operations to ensure excellent patient support services.
· Oversee daily office activities and provide direction and guidance to staff as needed.
· Ensure that patient appointments, cancellations, and last-minute adjustments are handled properly.
· Respond efficiently to patient and doctor needs and inquires.
· Ensure the delivery of quality dental care to patients.
· Respond to patient queries and issues and ensure patient satisfaction.
· Resolve patient issues in accordance with company polies and procedures.
· Organize and present treatment plans with patients.
· Train, develop and manage staff to meet performance standards.
· Assist in employee performance evaluation, promotion, termination, and retention activities.
· Follow and enforce office policies and regulations.
· Identify areas of improvements and concerns and implement appropriate corrective actions.
· Organize and oversee supply purchases, equipment upgrades and operation expenses.
· Ensure that records are stored securely and in compliance with privacy and security regulations.
· Adhere to all HIPAA regulations.
· Take responsibility for the appearance and functionality of the dental office
· All other duties as assigned.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Tampa, FL 33609: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location:
- One location
Work Remotely:
- No