Application Engineer

Summary: As an Application Engineer, you will play a crucial role in the support, development, testing, and implementation of cutting-edge software/hardware applications. This position offers the opportunity to work on challenging projects and collaborate with engineers and the business development team. Contribute to the overall success of our customer software/hardware support initiatives. Responsibilities: Software Application Support: Support of customer software/hardware applications, ensuring adherence to support practices documented in Salesforce and principal support systems. Follow CB Pacific standards and best practices. Collaborate with cross-functional teams to gather and analyze requirements, translating them into functional and technical specifications. Implement robust and scalable solutions to meet customer solutions and solve project objectives. Technical Leadership: Provide technical leadership and guidance to CB customer base. Foster a collaborative and innovative environment. Conduct customer support reviews and share industry best practices. Quality Assurance: Collaborate with Sales leaders to identify and address issues promptly. Innovation and Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices in software engineering. Contribute to the continuous improvement of development processes, tools, and methodologies. Documentation: Create and maintain comprehensive documentation for software applications, including technical specifications, user manuals, and deployment procedures. Qualifications: Bachelor's or Software Engineering, or a related field. Proven experience in software/hardware application support, with expertise in [relevant technologies, languages, frameworks]. Solid understanding of GE/Emerson system platforms and experience in designing, planning, and deploying highly available and performant system architectures. Experience in installing, configuring, validating, and tuning GE/Emerson products. Skills in developing high-quality data visualizations using tools such as GE Operations, IFIX and Cimplicity Skills in developing and supporting PLC programming software. Experience in tailoring GE systems for specific use cases, including condition-based maintenance, process optimization, process visualization, alarming and notification, and reporting. Familiarity with Emerson PLC and DCS-based control systems, smart meters, building management systems, and/or energy management systems as data sources. Strong analytical and troubleshooting skills, with a methodical approach to solving complex problems. Strong understanding of software architecture, design patterns, and best practices. Experience with the Microsoft family of products Excellent problem-solving and analytical skills. Effective communication skills and the ability to work collaboratively in a team environment. Demonstrated leadership experience and the ability to mentor junior team members.