Sales Associate

Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania, and Texas as Fluent Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent, and our standards, practices, and performance is unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.

Find out more at www.getfluent.com. Follow us on LinkedIn.

ROLE SUMMARY

As a Curator, you are a salesperson and will be the first point of contact for our customers when they enter the store. You will help to create the energy and excitement around Fluent products, providing the right solutions and providing the knowledge needed for patients to safely use our products. You understand that the Fluent dispensary is dedicated to delivering a customer experience that’s unlike any other. It starts with you reviewing a doctor’s recommendation, and with the support of your store team members, you match those needs with the right products that meet those needs. You will sell effectively, and every day is an opportunity for you to turn another Fluent visitor into a loyal Fluent customer.

KEY RESPONSIBILITIES

• Provide exceptional customer service while meeting and/or exceed sales goals.
• Increase dispensary, team and personal sales over a given continuum.

Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction

• Use available resources efficiently to assess the customer’s health conditions and needs
• Escalate unresolved issues to the appropriate supervisor.
• Assist on deliveries as a Health Educator
• Conduct inventory count and sales reports.
• Record details of each customer interaction and any actions taken
• Follow up on all customer issues requiring additional research
• Maintain adequate knowledge of the product guide and fully understand the benefits of Medical Cannabis
• Communicate with Director of Retail Operations, General Manager and/or Customer Service Manager regarding status of issues, as applicable.

Salary

$14.5 USD per hour

Required Skills

• SKILLS/INTEREST
• Must be a multitasker, with the ability to work on several requests simultaneously without losing focus
• Organization and initiative, good communications skills, proactive, problem-solving, time management, discretion and confidentiality are essential attributes
• Ability to build good relationships. There will be frequent contact with people, either face to face or by telephone or email
• Teamwork- collaborating with others to improve overall standards of work and service
• Excellent written and verbal communication skills
• Ability to prioritize and integrate a proactive approach to assignments
• Sales skills

Desired Skills

• 1 year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Previous experience with POS systems

About Fluent

Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania and Texas as Fluent Cannabis, as well as in Michigan through its in-market partner. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.

Find out more at www.getfluent.com. Follow us on LinkedIn.

Benefits

Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision and supplemental insurance, paid time-off program, and non-matching 401k plan.

Equal opportunity employer

Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

FLUENT participates in E- Verify to ensure a legal workforce. All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.