General Manager - Flying Biscuit Cafe - Holly Springs, NC

Job Title: General Manager – Flying Biscuit Cafe - Holly Springs, NC About Flying Biscuit:The Flying Biscuit Café has been serving up Southern comfort with a twist since 1993. Famous for our all-day breakfast, signature biscuits, and vibrant, welcoming atmosphere, we’ve built more than a restaurant — we’ve built community. At our Oak View Commons location in Holly Springs, we’re proud to be a local favorite and an important part of this growing neighborhood. We’re now seeking a passionate, dedicated General Manager to lead our team, inspire excellence, and help us continue to grow.Position Overview:The General Manager will oversee all aspects of restaurant operations, ensuring outstanding guest experiences, top-notch food quality, and smooth daily performance. This is a hands-on leadership role for someone who thrives in a fast-paced environment, has a love for great food, and brings a sense of ownership and pride to their work. In this role, you’ll also lead the expansion of our catering and bar programs, strengthening our ties to the Holly Springs community.Key Responsibilities:Manage all aspects of restaurant operations including front-of-house and back-of-house performance, staff supervision, inventory control, and budgeting.Lead, train, and inspire a team that delivers exceptional hospitality while maintaining The Flying Biscuit’s upbeat culture.Oversee food preparation and cooking processes to uphold the highest standards of quality, flavor, and presentation.Ensure strict compliance with all health, safety, and sanitation regulations, including food handling standards.Expand our catering program by forging partnerships with local businesses, schools, and community organizations.Oversee bar operations, including beverage inventory, compliance, and developing creative, seasonal offerings.Implement effective shift management strategies to maintain seamless operations during busy periods.Handle customer inquiries and complaints promptly, ensuring guest satisfaction and long-term loyalty.Conduct interviews, hire, and train team members to maintain proper staffing levels and support growth.Utilize POS systems for cash handling, transaction accuracy, and sales tracking.Monitor financial performance and implement cost-control measures to drive profitability.Foster a positive, team-oriented work environment that encourages collaboration, respect, and personal growth.Engage in the community, representing Flying Biscuit at local events and building relationships with guests and partners.Qualifications:2 years of experience as General Manager and at least 5 years of overall experience in the restaurant industrySkilled in inventory control, cash handling, and financial management.Demonstrated ability to coach, mentor, and develop staff in service excellence and food safety practices.Excellent leadership and communication skills with the ability to engage teams and guests alike.Proficiency with POS systemsServSafe certification preferred (or willingness to obtain).Strong organizational skills and attention to detail.Flexible availability including mornings, weekends, and holidays.Why Join the Flying Biscuit Family:Competitive salary with performance-based bonuses.Flexible scheduling and a supportive, family-style work environment.Real opportunities for career growth across The Flying Biscuit brand.Employee discounts and a workplace culture built on warmth, respect, and positivity.The chance to lead a team that makes a meaningful difference in the local community every day.Job Type: Full-timeBenefits:Employee discountFlexible schedulePaid time offPaid trainingWork Location: In person

Salary : $50,000 - $55,000