What are the responsibilities and job description for the Computer Hardware Technician position at Focus Professional Services, Inc.?
Job requires fulltime work at customer's industrial facility
Perform on-site repairs of specialized Windows 10 based devices
Monitor customer’s trouble ticket system for new trouble tickets and resolve them within an 8-hour SLA Window.
Collaborate with customer’s Network / Power departments when network/power issues arise that effect devices.
Perform Windows 10 Imaging when necessary
Assist Senior Tech with In-Office repairs of specialized computer devices
Assist Lead Tech with installation or device move requests
Able to lift 50 lbs. and climb ladders/stairs with relative ease.
Able to safely operate a motor vehicle and have a valid drivers license
Maintain vehicle cleanliness and routine maintenance (inspections, fluids, etc.)
Ensure customer satisfaction.
Must have good oral and written communication.
Any other tasks assigned.
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
Application Question(s):
- Must be a US Citizen per customer's requirements
- Do you have any felony convictions?
Education:
- High school or equivalent (Required)
Experience:
- Computer hardware: 1 year (Preferred)
Security clearance:
- Confidential (Preferred)
Work Location: In person
Salary : $35,000