Development Assistant

The Foodbank of Santa Barbara County is committed to ending hunger and transforming the health of SB County through good nutrition.

JOB TITLE: Development Assistant

Reports to: Development Database Manager

Status: Full-Time, Non-Exempt

Hours: Monday-Friday, occasional weekends / after-hour events

Location: On-Site, Foodbank ShareHouse (82 Coromar Dr. Goleta, CA 93117)

Salary Range: $21.63 – 25.00 hourly, taxable, commensurate with experience

About the Organization:

The Foodbank of Santa Barbara County (FBSBC) is committed to ending hunger and transforming the health of Santa Barbara County through good nutrition. With nutrition education, disaster preparedness, environmental sustainability and community resilience at the forefront of our mission, we are working to solve the underlying causes of hunger in Santa Barbara County.

About the Position:

The Development Assistant (DA) is responsible for proper utilization of the organization’s Salesforce Customer Relationship Management (CRM) donor database, including deposit and gift processing, acknowledgement letters, data entry, and data integrity. The DA reports to the Development Database (DDM) Manager and will play a critical role in supporting them with reporting, internal mailing lists, events, donor communication, board related activities and projects related to annual fundraising initiatives. The DA will also be involved in improving efficiencies within our database especially as related to new AI products and technology. This role will support both North and South County, with training, monthly, and quarterly meetings.

Duties and Responsibilities:

• Support the DDM to manage the Salesforce CRM donor database and improve processes to increase efficiencies.
• Process deposits, enter all donations in CRM donor database, and code to appropriate revenue line.
• Create reports for Finance, Development, and Strategic Communications teams.
• Manage donor profiles, mailing schedules, update donor accounts as needed.
• Process and mail donor acknowledgements within 72 hours of deposit dates.
• Prepare internal mailing lists for mailings including the Annual Report, letters, and invitations.
• Manage new donor activities and new donor packet mailings as assigned.
• Complete address updates, iwave integrations, and support of database improvement projects as per the DDM.
• Other duties as assigned or delegated.

Successful Candidates will have:

• One-year experience with database management.
• Experience utilizing Salesforce or another CRM preferred.
• Development experience preferred.
• Graduation from a 4 year college or equivalent experience

Skills and Abilities:

• Attention to detail and accuracy.
• Ability to meet deadlines while managing a multitude of tasks.
• Excellent written and verbal communication skills.
• Comfortable working in a fast-paced, dynamic environment
• Ability to work in a team and various departments in an organization; Interact with diplomacy, professionalism and tact amid influential donors and diverse groups.

-----------------------------------------------------------------------------------------------

The Foodbank of Santa Barbara County embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: We offer a comprehensive and highly competitive set of benefits including:

18 days of Paid Time Off for new hires (increases with tenure)

13 paid Holidays

Medical, Dental and Vision insurance

Optional Retirement savings plan with 3% Employer Match

Wellness Program

Ongoing Professional Training

Employee Assistance Program which is available to our staff to support personal and/or work-related counseling and care

Job Type: Full-time

Pay: $21.63 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have experience utilizing Salesforce or another CRM?

Education:

• Bachelor's (Preferred)

Experience:

• database management: 1 year (Preferred)

Ability to Commute:

• Goleta, CA 93117 (Required)

Work Location: Hybrid remote in Goleta, CA 93117

Salary : $22 - $25