What are the responsibilities and job description for the Dispatcher position at Foodja?
The Foodja platform is the industry leader in the Corporate Catering and Restaurant Delivery space. We are a passionate team of foodies changing the way people eat at work. Currently serving over 10,000 corporate clients in 7 major markets, the Foodja platform is the choice of thousands of companies, including Sony, Activision, YouTube, and Amazon to provide catering and meal programs to their employees from their favorite local restaurants.
With a customer-centric strategy, Foodja puts clients first, providing the highest on-time deliveries, the most professional drivers, and the best rewards program of any food service delivery platform. We are fully committed to open communication, a fun work environment, work-life balance, and a culture of performance. Here at Foodja, you can make a positive impact and feel good about what you do each day at work. We love what we do at Foodja, and you will too.
The Opportunity: As a Foodja Dispatcher, you'll be the driving force behind our delivery success, dispatching drivers, crafting and perfecting routes, and ensuring every order arrives on time. As the vital link between our delivery partners and customers, you'll thrive in a fast-paced environment, staying flexible and ready to tackle any route changes or delivery challenges that come your way.
Some responsibilities will include but are not limited to:
- Developing efficient delivery routes and maintaining constant communication with delivery partners to ensure timely order offers.
- Utilizing advanced computer systems to monitor, update, and control the location and movements of orders.
- Addressing sudden route changes or road construction issues and collaborating with delivery drivers to establish new routes for on-time deliveries.
- Acting as a communication liaison by answering incoming phone calls from independent delivery partners.
- Cultivating strong relationships with team members and clients.
A successful dispatcher will possess the following qualifications:
- Strong knowledge of the roadways throughout the immediate area
- Solution-oriented and able to think outside the box
- The ability to work independently and take initiative
- Strong communication skills, both verbally and written
- Tech Savvy
What We Offer:
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Employer-paid life and AD&D insurance
- Generous paid time off and holiday pay
- A casual and enjoyable environment where tennis shoes are recommended!
- Free or subsidized breakfast and lunch daily from local restaurants
Join our team at Foodja and be part of a dynamic company that values its employees and their contributions. Apply today and help us continue to revolutionize the way people eat at work!
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
Ability to Relocate:
- Irvine, CA 92614: Relocate before starting work (Required)
Work Location: In person
Salary : $19