What are the responsibilities and job description for the Office Assistant position at Forester Family Medical Supply, Inc?
Assistant to Patient Account Advisor
Location: Englewood, CO
Pay: $17.00 – $19.00 per hour
Schedule: Monday–Friday
Job Type: Part-Time (15–32 hours)
About Us
Forester Family Medical Supply provides dependable, high-quality durable medical equipment (DME) and compassionate service to patients and providers across Colorado. As our team grows, we’re seeking a reliable, detail-oriented Assistant to support one of our Patient Account Advisors with both administrative duties and occasional off-site event support.
Job Summary
This role is focused on helping one of our Patient Account Advisors stay organized and efficient in supporting patient needs. You'll assist with communication, paperwork, file management, and DME order preparation — as well as occasional help with out-of-office events such as wheelchair clinics and provider meet-and-greets. This position is ideal for someone who thrives in a support role and enjoys variety in their day-to-day responsibilities.
Key ResponsibilitiesPatient & Referral Communication Support
- Send updates to patients regarding orders, documentation, or next steps
- Follow up with referral sources to gather missing information
- Log and track communication activity
- Maintain a professional, courteous tone at all times
File & Documentation Management
- Organize and maintain both physical and digital patient records
- Monitor document checklists and assist in closing any gaps
- Scan, label, and file documents accurately and promptly
- Support data entry and basic document prep tasks
DME Order Preparation
- Help prepare DME order forms based on advisor instructions
- Ensure all required paperwork is complete and attached
- Submit forms to office personnel for processing
- Track the status of submitted orders and follow up when needed
Event Support (Occasional, Out of Office)
- Assist with planning and logistics for wheelchair clinics and meet-and-greets
- Attend off-site events to support setup, sign-ins, and materials
- Ensure documentation is complete during and after events
- Represent Forester Family Medical Supply with professionalism
Qualifications
- 1 year experience in an administrative or healthcare support role
- Excellent attention to detail and organizational skills
- Proficiency in Microsoft Outlook, Word, and Excel
- Strong communication skills (written and verbal)
- Ability to manage multiple priorities and follow through independently
- Previous experience in DME or a medical office is a plus
- Valid driver’s license and ability to travel locally for events (preferred)
Why Join Us?
✅ Consistent weekday hours — no evenings or weekends
✅ Blend of administrative tasks and occasional event involvement
✅ Work in a supportive, mission-driven environment
✅ Play a meaningful role in helping patients access the equipment they need
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $17 - $19
