What are the responsibilities and job description for the Automotive Service Advisor (with experience) position at Forrester Lincoln?
Forrester Lincoln has been providing award winning service in Chambersburg, PA for over 55 years. We are a family-owned and operated dealership that is currently seeking an Experienced Automotive Service Advisor to join our team.
RESPONSIBILITIES:
- Automotive Service Advisors schedule service appointments.
- Document customer’s vehicle concerns to enable the Technician to properly diagnose and service the vehicle.
- Consult with customer on applicable service needs.
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes.
- Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed.
- Review multi-point inspection report and recommend future service.
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
- Keep work area clean and organized.
REQUIREMENTS:
- Professional appearance and demeanor with a positive attitude.
- Excellent communication skills.
- The ability to multi-task.
- Prior Service Advisor experience.
- Valid driver’s license.
Forrester Lincoln’s Commitment to you
- 401(k) Retirement Saving Plan
- Health Insurance
- Life Insurance
- Short-term Disability Insurance
- Paid Vacation
- Paid Holidays
- Busy shop work schedule
- Employee Purchase Discounts
- Family-owned and operated dealership for over 55 years
- Open door policy with management
- 20-time President’s Award recipient
About Forrester Lincoln: We believe that the success of our organization is driven by our employees. We strive to provide a positive work environment that encourages development, commitment and success. We invite you to apply to join our team today!
Job Type: Full-time
Pay: $55,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Day range:
- Monday to Friday
- Rotating weekends
Shift:
- 8 hour shift
Work Location: In person
Salary : $55,000 - $90,000