Data Analyst

Description

Title: Data Analyst

Unit: Court Advocacy

Reports to: Data Manager

Salary Range: $65,000

Status: Full Time; Regular; Exempt

Location: Long Island City, NY (Hybrid)

Days/Hours: Monday - Friday (open)

Position Summary:

The Data Analyst will support the ATI and Family Services program through the evaluation of data related to service delivery and outcomes. The position involves identifying and determining data points for collection, working with internal data and IT departments to ensure data collection points are available within the database, and generating routine and ad-hoc reports that support the program by monitoring activities, contract performance, and program milestones.

Mission, Culture and Fit

The DA needs to match the mission and culture of Fortune, including, meeting a client where they are; engaging participants with a non-judgmental, inclusive attitude; holding space for trauma associated with criminal justice involvement and incarceration; and helping them to believe in their power to change.

Essential Duties and Responsibilities:

Directly, as well as through other relevant staff, run reports and conduct ongoing internal and external analyses, as well as various external contract databases for departments’ related contracts and services.

Engage in process documentation, staff training and regular quality assurance monitoring to ensure accurate database entries.

Advise the management team on performance relative to contract goals, required level of client service, and activities to help units produce timely outcomes and levels of performance.

Engage in data analysis and reporting, data visualization, research and evaluation, and development of appropriate qualitative and quantitative methodologies;

Prepare internal quality assurance reports and surveys (as requested by unit management) to monitor program performance, fidelity to practice, client satisfaction, etc.

Represent Court Advocacy in the board report process and conduct reporting and data analysis requested by management.

Collaborate with Court Advocates, Case Managers and Clinical Case Coordinators;

Ensure accurate and timely data entry of all client information into the agency’s database;

Monitor participant’s attendance and compliance with mandate requirements;

Participate in client case conferences for optimum collaboration among internal programs and external agencies;

Attend and participate in all necessary funder and program meetings, conferences, and trainings;

Engage in his/her ongoing professional development; and

Additional responsibilities as required.

Qualifications

Qualifications:

Associate’s degree in public health, human services, criminal justice, sociology or related field with a strong background in statistical analysis and/or data management. Bachelor’s or Master’s degree a plus;

Must have a thorough knowledge of MS Office, including Excel at an advanced level

A minimum of two years of relevant work experience, preferably in a nonprofit social service setting.

Must be detail-oriented with superior analytical skills. Ability to do big picture thinking and solve problems in a way that is creative and collaborative;

Although not required, knowledge of and proficiency in the following will be useful: CaseWorthy, query construction, and Visual Basic.

Experience with quality assurance and/or quality improvement;

Ability to work with people from diverse backgrounds in a culturally competent manner.

Strong written and verbal communication skills; and

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements: May require travel to community-based sites.

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

Salary : $65,000