What are the responsibilities and job description for the Service Porter position at Foundation Automotive Corp?
The Service Porter position supports the service department function by transporting vehicles and maintaining the service area. The Service Porter is responsible for driving vehicles to/from the service drive, service bays and parking lots.
Essential Duties and Responsibilities
- Responsible for safely driving customer vehicles from service drive, service bays and parking lots.
- Assist with customer return and delivery of serviced vehicles.
- Assist service advisors in making key tags for incoming vehicles.
- Maintain overall cleanliness of the service department.
- Empty and clean all trash receptacles, inside and out.
- Remove old scrap parts from the shop.
- Clean oil storage tanks, drains and disposes of oil filters.
- Assist technicians with oil and water spills and emptying drain tubs.
- Runs errands as directed by department management.
- Meet customer service standards by achieving ‘above district’ customer service information “CSI” scores.
- Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
- Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
- Safeguard dealership assets and customer data.
- Complete required training assigned through the company training portal.
- Adhere to consistent and reliable work schedule.
- Demonstrate ethical business practices and integrity in all interactions to uphold Foundation Automotive brand.
- Other duties as assigned.
Why Foundation Automotive?
- Personal Automotive Discounts at all of our participating dealership partners
- Full Medical, Dental, Vision, Life Insurance & 401K Benefit Options
- Casual Work Environment and dress
- Performance Incentives and commissionable payouts (To be added to dealership level sales roles only* -- in line with our discussion yesterday)
- Employee Appreciation Events and a family-oriented and people first culture
- FSA & HSA Accounts Available
- Company sponsored lunches
- Travel Assistance and Insurance
Qualifications
- Valid driver’s license and acceptable driving record
- Successful completion of pre-employment screening
- Authorization to work in the USA
Who We Are: Foundation Automotive is a growing international group with three stores (auto dealerships) in Canada and thirty-three in the United States. Our vision is to be the North American benchmark for top-tier automotive solutions and a company of trust, excellence, and innovation for our customers and employees – our mission is to provide modern automotive solutions across North America. We enrich the lives of our customers and employees by putting our Core Values first and are in the business of helping people succeed.
Our brands share a common vision that allow us to drive forward Employee Empowerment, Customer Satisfaction, Teamwork, Honesty and Integrity, Innovation and Continuous Improvement.
Together, we are Foundation Automotive.
Additionally, Foundation Automotive has assembled an all-star executive management team that has a shared vision of People-first oriented culture. As an organization that values integrity and doing what is right, you can rest assured that we can be held accountable to your success as well as delivering on a progressive open-door policy.
