What are the responsibilities and job description for the Assistant Restaurant Manager - Tavernetta Vail position at Four Seasons Hotels and Resorts?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Come alive with adventure in the heart of the Colorado Rockies. When the mountains are calling, Vail is like nothing on earth. Our Resort is situated at the front door of this history-rich village, steeped in pioneering spirit and untamed refinement, with legendary Vail Mountain just steps away. Come and celebrate the great outdoors with us – best experienced through our team’s passion and excitement for unparalleled adventure – then recharge in our award-winning Spa and cap off your days with an al-fresco swim under the stars.
Restaurant Assistant Manager – Tavernetta Vail
Four Seasons Vail is excited to launch the collaboration of Four Seasons and Frasca Hospitality Group to create Tavernetta Vail. “Frasca Hospitality Group, led by Chef Lachlan Mackinnon-Patterson, Master Sommelier Bobby Stuckey, and Peter Hoglund, is dedicated to providing warm and gracious hospitality. Founded in 2004 with the goal of creating "the best neighborhood restaurant in the world," the group opened Frasca Food and Wine in Boulder, Colorado, inspired by the frascas of Italy's Friuli-Venezia Giulia region. The group has expanded to include the Italian- and European-inspired eateries of Pizzeria Alberico, Sunday Vinyl, and the Michelin Bib Gourmand-awarded Tavernetta in Denver. We seek to continue this expansion here with the opening of Tavernetta Vail by hiring enthusiastic, ambitious, and humble staff to uphold a culture of excellence, education, and respect.”
About The Role
This full-time position is part of our Food and Beverage Management team. The Restaurant Assistant Manager will report to the General Manager and is responsible for supporting the overall success and prosperity of the restaurant from both a guest and employee perspective with an emphasis on driving quality of service, guest recognition and Open Table management to maximize cover capacity.
What You Will Do
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Come alive with adventure in the heart of the Colorado Rockies. When the mountains are calling, Vail is like nothing on earth. Our Resort is situated at the front door of this history-rich village, steeped in pioneering spirit and untamed refinement, with legendary Vail Mountain just steps away. Come and celebrate the great outdoors with us – best experienced through our team’s passion and excitement for unparalleled adventure – then recharge in our award-winning Spa and cap off your days with an al-fresco swim under the stars.
Restaurant Assistant Manager – Tavernetta Vail
Four Seasons Vail is excited to launch the collaboration of Four Seasons and Frasca Hospitality Group to create Tavernetta Vail. “Frasca Hospitality Group, led by Chef Lachlan Mackinnon-Patterson, Master Sommelier Bobby Stuckey, and Peter Hoglund, is dedicated to providing warm and gracious hospitality. Founded in 2004 with the goal of creating "the best neighborhood restaurant in the world," the group opened Frasca Food and Wine in Boulder, Colorado, inspired by the frascas of Italy's Friuli-Venezia Giulia region. The group has expanded to include the Italian- and European-inspired eateries of Pizzeria Alberico, Sunday Vinyl, and the Michelin Bib Gourmand-awarded Tavernetta in Denver. We seek to continue this expansion here with the opening of Tavernetta Vail by hiring enthusiastic, ambitious, and humble staff to uphold a culture of excellence, education, and respect.”
About The Role
This full-time position is part of our Food and Beverage Management team. The Restaurant Assistant Manager will report to the General Manager and is responsible for supporting the overall success and prosperity of the restaurant from both a guest and employee perspective with an emphasis on driving quality of service, guest recognition and Open Table management to maximize cover capacity.
What You Will Do
- Be present at all times of high occupancy to ensure that professional, courteous and efficient guest service is offered, following the standards and sequence of service.
- Establish and maintain adequate equipment and product par stock.
- Handle guest service enhancements and glitch resolution in case of guest complaints or negative comments and ensure full closure of this, to the guest's satisfaction.
- Staying current with F&B offerings and collaborating with GM on VIP experiences, enhancements, and pop-ups.
- Perform pre-shifts to ensure that each employee has a professional personal appearance, as well as a professional, warm and sincere posture.
- Responsible for staff communication, training, coaching, documenting any training, disciplinary records and/or absenteeism and periodically evaluating performance.
- They will manage all daily activities as well as assist in development and planning for future events in the outlet.
- Two year's experience years of previous experience as a supervisory or assistant manager position in Food and Beverage. Previous Experience in hotel and fine dining preferred.
- Requires the ability to operate computer equipment and knowledge of Open Table and Microsoft applications. Previous experience with MICROS or other POS systems required.
- Strong interpersonal and relationship-building skills to work with cross-functional teams.
- Elevated Leadership skills and cross-cultural sensitivity, and customer service orientation
- Guest centricity and understanding the importance of guest’s preferences.
- Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.
- Salary range: Up to 70k
- Winter Season Lifestyle Benefit
- Merchant Pass and Eco Passes Available
- 401k participation with company matching program
- Competitive Benefits: Medical, Dental and Life Insurance
- Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
- Complimentary dry cleaning of uniforms
- Be yourself and become a member of a work family that cares about you and invests in your development.
- Elevate your craft here and abroad!
- Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.
- This is a full-time position.
- A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.
- http://fourseasons.com/vail/phots-and-videos//
- We Are Four Seasons Video
- http://jobs.fourseasons.com/
- https://www.linkedin.com/company/four-seasons-hotels-and-resorts
- https://www.facebook.com/FourSeasonsJobs
- https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf