Housekeeping Turndown Attendant

BASIC PURPOSE: Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in. ESSENTIAL FUNCTIONS: Has a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot. Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed. (65%) Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens. (5%) Prepares unoccupied rooms for turndown for arriving guests. (10%) Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed. (10%) Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%) Works harmoniously and professionally with co-workers and supervisors. (10%) NON-ESSENTIAL FUNCTIONS: Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant. KNOWLEDGE AND SKILLS: Education: Experience: Skills and Abilities: Ability to read, write and speak English. No. of employees supervised: Zero Travel required: None Hours required: Eight hour shift; scheduled days and times may vary based on need. ENVIRONMENT Physical Job Requirements (for essential functions only) Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency 10% - 15% of shift - Pushes or pulls a cart weighing up to 50 pounds for up to 150 feet in one trip. Pushes vacuum while cleaning room and pulls vacuum for distances of up to 150 feet in one trip ______ No Lifting/Pushing/Pulling/Carrying Required Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often 20% of shift spent bending to clean and to make beds. ______No Bending/Kneeling Required. Mobility Describe the type(s) of mobility required to include distances and % of time involved. Is mobile during 100% of shift. ______Stationary Position Continuous Standing Describe the reasons to include time period and frequency 100% of shift ______No Continuous Standing Climbing Stairs: Up to approx.__steps_____%of__the shift_ Ladders: Up to approx._____steps_____%of_______________ ___x ___No Climbing Required Driving Describe type of vehicle, distances, % of time involved and frequency ___x___No Driving Required Work Environment Inside: ___100% of shift.___________ Outside: ____% of _ ENVIRONMENT Physical Job Requirements (for essential functions only) Hearing ___x__Critical _____Moderate _____Minimal Explain: One-on-one communication with guests. Vision ____x_Critical _____Moderate _____Minimal Explain: Read directions from guest and supervisor, read reports, respond to pages Speech ___x__Critical _____Moderate _____Minimal Explain: One-on-one communication with guests. Literacy ___ __Critical ___x__Moderate _____Minimal Explain: Read rooming lists and directions from guests and supervisors. Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use Cleaning agents. 35% MSDS sheets give detailed warnings ______None required Protective Clothing Type: Gloves when cleaning bathrooms and emptying trash Approx._20%____% of __time in guest rooms________ ____ __None required Equipment Operation List type of equipment and frequency of use Uses vacuum weighing up to 25 pounds for 15% of shift. ___ ___None required Other Considerations ___x___None Additional Information Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.