PM Security Officer

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views. Our Mission:  At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate, and enthusiastic individuals to join our team and help us meet our objective of being recognized as the company that manages the finest hotels, resorts, and residence clubs wherever we are located.     Our Team:  Four Seasons Hotel and Private Residences New Orleans is seeking a PM Security Officer to join our dynamic Security Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.    What you will do Responsibilities Include (but are not limited to): Assist Hotel team with responsibility to ensure the protection of guests, residents, and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations, and policies as well as the departments’ rules, policies and standards. Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required. Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures. Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher. Implement all policies and procedures regarding security and safety. Share duties in Coordination Office with emergency and department phone monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control. Respond properly in any hotel emergency safety situation. Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Promotes loss prevention through training and awareness throughout the building to reduce claims. Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants and workers, whether over the phone or in person. Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc. Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out. Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness. Works harmoniously and professionally with co-workers and supervisors. What you bring Knowledge of emergency and safety procedures Work authorization in the United States  What we offer: Discovery nights at Four Seasons Worldwide  Holiday and PTO pay  Complimentary employee meals prepared by the Four Seasons Culinary Team  Complimentary dry cleaning of employee uniforms  Discounted parking   Medical, dental, and vision insurance  401k participation with a company matching program  Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our Security Officer to be flexible in working mornings, evenings, weekends, and holidays.     Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.