What are the responsibilities and job description for the Public Area Attendant position at fourseasons?
Our Brand Promise: At Four Seasons, life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime. Our Promise to You: To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture. What Makes Us Unique: Four Seasons Hotel Westlake Village is a Southern California oasis, set between the bustle of Los Angeles and Santa Barbara’s wine country, just north of Malibu’s famed beaches. It’s here where recreation, rolling hills, and southern California’s best climate meet a wealth of resort-style amenities, recreation, wellness, and culinary experiences to relax, reconnect, recharge and renew. What We Expect: Job duties include but are not limited to: Spot clean all furniture and keep it in its proper place. Offer assistance to any guest in a courteous and friendly manner. Maintain a neat and clean personal appearance. Maintain all equipment and supplies and use them in a proper manner. Fold towels for restrooms. Respond properly in any hotel emergency or safety situation. Complete any project assigned by management and staff. Fill all wet products in both men's and women's locker rooms daily Roll bath towels and place on towel credenza and ensure it is replenished through out the day Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas. Removes trash from designated areas and disposes trash in a central area Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper. Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests Provides genuine hospitality and recognition in the work area. Promotes hotel services and products Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately Reports any damages/repairs/maintenance needs Reports to your managers anything or anyone suspicious and a Health and Safety hazard Carries out any other cleaning duties as specified by your manager Works harmoniously and professionally with co-workers and hotel employees Ideal Candidate Will Have: High school education or equivalent Previous Housekeeping Experience is a plus Reading, writing and oral proficiency in the English language. Successful candidates must posses legal United States work authorization We Offer: Hourly Rate: $19.48 Medical/Dental/Vision Insurance 401K Retirement savings plan Employee Assistance Program Investment in your Wellbeing Life Insurance Complimentary Room nights and discounted rates Free meals and on-site parking Training programs, tuition reimbursement Growth & Development opportunities Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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