What are the responsibilities and job description for the General Manager - Fowler Toyota Norman position at Fowler Automotive?
General Manager - Fowler Automotive - Toyota Norman
Fowler Automotive is seeking an experienced results-focused, highly driven General Manager well qualified to lead our Toyota dealership in Norman, OK. The General Manager would be responsible for the dealerships overall objectives, goals, and customer satisfaction at the dealership.
Job Responsibilities
Four to ten years related experience and/or training; or equivalent combination of education and experience
Requirements
Manufacturer Training
State Sales License
Valid Driver's License and MVR acceptable to our Insurance Carrier
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Language Skills
Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
What We Offer
Perks & Benefits
Fowler offers medical, vision, dental, life, & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, Paid Holidays & Parental Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs.
The Fowler Standard – This is what drives us. being friendly, helpful, honest and fair
The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.
Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.
Our dedication to the development and advancement of our people, technology and systems will help us get there together.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Fowler Automotive is seeking an experienced results-focused, highly driven General Manager well qualified to lead our Toyota dealership in Norman, OK. The General Manager would be responsible for the dealerships overall objectives, goals, and customer satisfaction at the dealership.
Job Responsibilities
- Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager.
- Communicate and enforce the policies and procedures of the dealership to all employees.
- Planning and developing short and long-term goals and objectives annually.
- Paying close attention to daily operations, recommending and creating improved courses of action where necessary.
- Forecasts and obtains goals and objectives for sales, gross, and key expenses on monthly and annual basis.
- Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for all departments.
- Holds regularly scheduled manager meetings to discuss topics such as Inventory aging, Trade-ins, F&I Product penetrations and PRU, Open parts tickets and repair orders, Average hours per RO, Average Dollars per customer-pay RO, In-and-out time for Quick Lane, etc.
- Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners.
- Meets with the general sales manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole.
- Address customer complaints that department managers are unable to rectify and take the necessary steps to resolve these complaints.
Four to ten years related experience and/or training; or equivalent combination of education and experience
Requirements
Manufacturer Training
State Sales License
Valid Driver's License and MVR acceptable to our Insurance Carrier
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Language Skills
Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
What We Offer
Perks & Benefits
Fowler offers medical, vision, dental, life, & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, Paid Holidays & Parental Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs.
The Fowler Standard – This is what drives us. being friendly, helpful, honest and fair
The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.
Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.
Our dedication to the development and advancement of our people, technology and systems will help us get there together.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.