What are the responsibilities and job description for the Dispatcher position at Fox Pest Control?
Fox Pest Control Dispatchers are integral to our team, ensuring our customers receive prompt and effective service. By efficiently scheduling appointments and deploying our skilled technicians, our dispatchers help us deliver the high-quality pest control solutions that our customers have come to expect.
What We Offer:
- Competitive Health Benefits including Medical, Dental, and Vision for full-time employees
- 401k with a generous company match
- PTO after just 30 days for Full-time individuals
- Paid Holidays
- Paid Sick leave and Bereavement for FT/PT employees
- Employee Stock Purchase Plan
- Empowering and positive workplace culture
- Strong potential and room for growth with an Individualized Leadership Plan for every team member
- Paid hands-on training opportunities
Essential Functions:
- Manage appointments and schedules to ensure the correct time frame and assign to the appropriate technician.
- Manage and optimize scheduling and routing to stay ahead.
- Fill routes, prepare, and send reminders to customers.
- Communicate regularly with the inside sales team and branch operations managers.
- Understand each branch's geography, technicians' home locations, and capabilities to schedule accordingly.
- Ensure a high availability of same-day and one-day timeframes for appointments. Reschedule appointments with customers as needed, individually or through the customer service team.
- Collaborate with Branch Operations Managers/Branch Managers to ensure high availability of same-day appointments.
What we are looking for:
- Detail-oriented, hardworking, and reliable.
- Outstanding multitasking, problem-solving, and time-management skills.
- Excellent written and verbal communication abilities.
- Quick learner, able to work well both in teams and independently.
- Confidence in using technology, particularly PestRoutes, Microsoft, and Google Suites.
Experience/Education:
- High school diploma or equivalent.
- Proficiency in Microsoft and Google Suites.
Who is Fox?
Fox Pest Control is a top 15 nationwide pest control company with its corporate headquarters in Logan, Utah. Our mission is to develop confident leaders and empower individuals to provide strong outstanding service. Our core values emphasize relationships first, extreme ownership, and family.
Equal Employment Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Fox Pest Control will be based on merit, qualifications, and abilities. Fox Pest Control does not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, marital status, age, disability, military service, veteran status, genetic information, or any other characteristic protected by law.
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Salary : $15 - $17
