What are the responsibilities and job description for the Client Partner, Healthcare Payer Solutions position at Fractal?
Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years.
Role Overview
We are looking for a proactive and entrepreneurial Client Partner to lead our Healthcare Payer consulting team. This high-ownership role is focused on growth and execution — not just strategy. We need someone who can act as a trusted advisor to clients, drive results independently, and take initiative without waiting for direction. The ideal candidate sees opportunities in ambiguity, brings a commercial mindset, and isn’t afraid to challenge the status quo to deliver real impact.
You will be responsible for:
- Leading GTM strategy for the payer segment
- Building and expanding executive-level client relationships
- Taking ownership of delivery excellence
- Acting as an embedded growth leader — proactively identifying and converting new opportunities
- Coaching a high-performing team to exceed expectations
Key Responsibilities
- Own and grow strategic relationships with healthcare payer clients as their executive point of contact
- Lead end-to-end consulting engagements — from discovery to delivery — ensuring business value is realized
- Actively identify, shape, and convert growth opportunities within existing accounts
- Collaborate with solutioning, AI, cloud engineering, partnerships, and sales teams to develop innovative client-specific solutions
- Anticipate risks or client blockers and resolve issues before they escalate
- Stay ahead of payer industry trends, emerging AI/analytics technologies, and regulatory shifts to guide clients strategically
- Develop, lead, and mentor a high-performing delivery team with a focus on initiative, ownership, and growth mindset
Who You Are
- A self-starter who thrives without constant direction
- Commercially minded — you see opportunities where others see delivery scope
- A doer and a thinker — equally at ease rolling up your sleeves and shaping strategy
- Driven by outcomes, not just activity
- Collaborative, growth-oriented, and always one step ahead
Qualifications
- Bachelor’s degree in business, Healthcare Administration, or related field (master’s preferred)
- 12 years of experience in technology consulting with demonstrated success in program delivery and client growth
- Strong understanding of U.S. healthcare payer landscape, operations, and regulatory frameworks
- Proven ability to engage senior stakeholders and influence decision-making
- Track record of consultative selling, upsell/cross-sell wins, or P&L ownership
- Excellent communication and negotiation skills
- Familiarity with AI, analytics, and cloud-based data solutions is a plus
- Comfortable in ambiguity, biased toward action, and thrives in fast-paced environments
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a "free time" PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*
