What are the responsibilities and job description for the Sales Associate position at FRAME?
FRAME is a brand that bridges the heritage and quality of manufacturing in Los Angeles with a distinctly European aesthetic. Its collections take inspiration from a French way of "dressed up casual" embodied by the style icons of the 1970’s.
Since the brand’s inception in 2012, FRAME has rapidly evolved from the off-duty models favorite denim brand, to a fashion house that produces four ready-to-wear collections a year.
FRAME is known for its coveted wardrobe classics, American craftsmanship and its loyal following.
Role Overview :
The Sales Associate is responsible for driving sales, establishing and maintaining client relationships by delivering and protecting customer experience at all times. The Sales Associate assists in operational tasks such as maintenance of the sales floor and corresponding stockroom area. The Sales Associate is responsible for creating an environment that aligns with the brand’s aesthetic and maximizes customer satisfaction.
Responsibilities :
Sales and Customer Experience
- Build and maintain a loyal client base, retaining client loyalty by providing clients with personalized service.
- Facilitate the brand’s high standards of client experience, communicating the brand’s aesthetic.
- Meets individual sales plans, contributing to overall store sales plan.
- Monitors all details of a sale; including shipping, alterations, and special requests to ensure customer satisfaction.
- Ensures all sales related policies and procedures are maintained.
- Maintains a keen interest in the fashion industry and market trends.
- Demonstrates strong styling and merchandising skills.
Operations
Visual Merchandising
Skills & Qualifications :
